Hsu Paing Thet
@hsupaingthet
I resolve high-volume digital customer inquiries across CRM and social channels.
MyanmarWhat I'm looking for
I've supported telecommunications customers at Ooredoo Myanmar and U9 for more than 10 years, handling sales, service inquiries, complaints, and digital communication.
In my most recent Customer Champion role, I provided fast, accurate support through Facebook Comments, Facebook Messenger, U9 App Live Chat, Viber, and TikTok Messages. I used ZTE CRM to review customer information, follow internal workflows, and coordinate with relevant teams.
Previously, I supported sales operations at Ooredoo Myanmar using Huawei CRM, promoting telecommunications products and following up on customer needs.
I also built hands-on technical service experience as a phone software technician, diagnosing mobile software issues and explaining solutions clearly to customers. I'm comfortable managing high-volume inquiries, learning new systems quickly, and maintaining professional customer communication.
Experience
Work history, roles, and key accomplishments
Customer Champion
Ooredoo Myanmar
Jan 2025 - Jan 2026 (1 year)
Provided instant customer responses through Facebook Comments and Facebook Messenger. Handled customer inquiries through U9 App Live Chat, Viber, and TikTok Messages, and used ZTE CRM to manage customer information.
Sales Executive
Ooredoo Myanmar
Jan 2014 - Dec 2025 (11 years 11 months)
Provided sales and customer service support, handled customer inquiries, requests, and complaints, and used Huawei CRM for customer-related operations. Promoted telecommunications products and services to achieve sales targets.
Phone Software Technician
Lu Gyi Min Cellphone Villa
Jan 2010 - Dec 2014 (4 years 11 months)
Provided mobile phone software installation and troubleshooting services. Diagnosed technical issues and communicated directly with customers to explain solutions clearly.
Education
Degrees, certifications, and relevant coursework
West Yangon Technological University
Diploma, Information Technology
Completed a Diploma in Information Technology (A.G.T.I – IT) at West Yangon Technological University in 2009.
No. 2 Basic Education High School
High School Diploma, General Education
Completed high school education at No. 2 Basic Education High School in 2006.
Tech stack
Software and tools used professionally
Availability
Location
MyanmarAuthorized to work in
Job categories
Skills
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