In my independent Data & Quality Assurance Specialist projects, I evaluate datasets, documents, and technical solutions against strict rubrics, maintaining a 98%+ accuracy rating. I also identify edge-case errors and verify structured data against project guidelines.
As a Customer Relations & Front Desk Representative in Kenya, I handled guest inquiries, reservations, complaints, and POS transactions. In freelance client outreach, I explained digital solutions and maintained interaction logs and follow-up schedules.
