Adriana Pena
@adrianapena
I deliver bilingual customer service, classroom teaching, and compassionate caregiving support.
What I'm looking for
I've supported customers at The Grand Beach Hotel Surfside and Presidente Supermarket in Miami, handling payments, cash control, purchases, promotions, questions, and complaints for national and international clients.
At Colegio Interamerican Learning Center, I started as a preschool assistant and advanced to classroom teacher. I planned and supported educational activities, led students' academic and socioemotional development, and used creative learning dynamics while managing the classroom.
I've also provided personalized care through Home Aid Health, supporting daily activities while promoting wellbeing and safety.
I'm passionate about learning and teaching languages in multicultural settings, and I bring effective communication, adaptability, teamwork, responsibility, commitment, and enthusiasm to my work.
Experience
Work history, roles, and key accomplishments
Caregiver
Home Aid Health
Mar 2024 - Dec 2024 (9 months)
Provided personalized care assistance, supporting daily activities to promote well-being and safety. Developed empathy, responsibility, and humane treatment in service.
Preschool Assistant & Classroom Teacher
Colegio Interamerican Learning Center
Jan 2023 - Feb 2024 (1 year 1 month)
Started as a preschool assistant, collaborating in planning and supporting educational activities. Promoted to lead classroom teacher, responsible for students' academic and socioemotional development, implementing creative learning dynamics and classroom management.
Cashier - Customer Service
Presidente Supermarket
Mar 2022 - Dec 2022 (9 months)
Processed payments and controlled cash register. Advised customers on purchases and promotions, developing sales skills and efficient service.
Cashier - Customer Service
The Grand Beach Hotel Surfside
Feb 2020 - Jan 2021 (11 months)
Provided personalized attention to national and international customers. Managed cash register and financial transactions, and supported resolution of doubts and complaints to ensure customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Miami Institute
Certificate in Nursing Assistance, Nursing
2023 -
Pursued nursing assistant training at Miami Institute in 2023.
Dalton High School
High School Diploma, General Studies
2013 - 2017
Completed high school education at Dalton High School from 2013 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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