Adriana Ionkova
@adrianaionkova
I manage patient support programs, reimbursement access, and clinical research operations across pharmaceutical and healthcare organizations.
CanadaWhat I'm looking for
I've led patient support, reimbursement, and program operations at BioScript Solutions, supporting pharmaceutical clients through partner management, QBRs, KPI performance, SOPs, CAPAs, change controls, budgeting, and reimbursement navigation.
My background spans field reimbursement nursing at BioScript and McKesson Healthcare Canada, nursing consulting with Ashfield Healthcare, and clinical research coordination at Gordon Sussman Clinical Research. I've coordinated drug coverage and financial assistance, patient education, pharmacovigilance and adverse-event reporting, biologic administration, patient recruitment and retention, and stakeholder relationships across prescribers, payers, pharmacies, vendors, and manufacturers.
Experience
Work history, roles, and key accomplishments
Prescriber Relations and Deployment
Peak Pharma Solutions
Feb 2025 - Mar 2026 (1 year 1 month)
Managed outbound/inbound sales of software to provincial/regional communities, developing prescriber leads and executing deployment activities. Utilized CRM for lead tracking and pipeline management.
Associate Program Manager (PSP)
BioScript Solutions
Jan 2023 - Oct 2024 (1 year 9 months)
Managed partner relationships within the Patient Support Program, overseeing program performance, KPIs, and financial aspects. Authored SOPs, led quality assurance initiatives, and attended conferences for stakeholder engagement.
Nurse Consultant
Ashfield Healthcare
Sep 2020 - Jan 2023 (2 years 4 months)
Provided disease management education and administered injections/infusions to patients. Participated in clinical research activities, pharmacovigilance, and ensured compliance with SOPs.
Field Reimbursement Nurse Case Manager
BioScript Solutions
Mar 2020 - Jan 2023 (2 years 10 months)
Coordinated prescription drug coverage and reimbursement, providing medical support and education to patients and healthcare providers. Managed case-management protocols and liaised with stakeholders to ensure comprehensive treatment services.
Assisted prescribers with Special Authorization forms and enrolled patients for biological medications. Managed medical insurance evaluations and reimbursement assistance, acting as a liaison between patients, prescribers, insurers, and pharmacies.
Research Nurse/Coordinator
Gordon Sussman Clinical Research
Mar 2017 - Apr 2018 (1 year 1 month)
Recruited and followed patients for allergy, asthma, and immunology clinical studies, achieving enrollment targets. Administered biologics, managed budgets, and ensured safety and quality control.
Education
Degrees, certifications, and relevant coursework
Alison
Diploma, Wellness, Nutrition and Health Coaching
2025 - 2026
Completed a Diploma in Wellness, Nutrition and Health Coaching from November 2025 to March 2026.
eLearning College
Diploma, Life Coaching, Health and Wellness
2025 - 2026
Completed a Diploma in Life Coaching, Health and Wellness from October 2025 to January 2026.
Council for Continuing Pharmaceutical Education
Certificate, Pharmaceutical Market Access
Completed Pharmaceutical Market Access training in October 2023.
University of Cumbria
Master of Business Administration, Public Health Management
2017 - 2019
Pursued an MBA in Public Health Management from November 2017 to August 2019.
Centennial College
Diploma, Nursing
2016 - 2016
Completed an RPN IEN RN Diploma from January to December 2016.
Alison
Diploma, Project Management
2015 - 2015
Earned a Project Management Diploma in 2015 through online learning.
Academy of Applied Pharmaceutical Sciences
Postgraduate Diploma, Clinical Research
2013 - 2013
Completed a Postgraduate Diploma in Clinical Research Associate from January to October 2013.
Medical University of Sofia
Bachelor of Nursing, Nursing
2005 - 2010
Earned a Bachelor of Nursing and Registered Nurse qualification from September 2005 to June 2010.
Sofia University St. Kliment Ohridski
Diploma, Management
2000 - 2002
Completed a Diploma in Management from September 2000 to May 2002.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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