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Chels LawsonCL
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Chels Lawson

@chelslawson

I lead patient support cases end-to-end, improving treatment access and program operations.

Canada
Message

What I'm looking for

I'm seeking a program management or similar role where I can combine my clinical background and operational mindset to improve processes, build efficient systems, and contribute to scalable programs with meaningful, measurable impact.

I'm a Field Nurse Case Manager supporting the Celltrion Connect Patient Support Program at PSPSync, where I coordinate treatment access, reimbursement documentation, scheduling, medication access, and follow-up care.

Previously, I supported the PfizerFlex Patient Support Program at Innomar Strategies and worked across internal medicine and neonatal intensive care at Alberta Health Services. I collaborate closely with patients, physicians, pharmacies, healthcare professionals, clients, and agencies to keep complex care journeys clear and seamless.

I'm intentionally moving toward program management, where I can pair my clinical background with an operational mindset to improve processes, build efficient systems, and deliver measurable impact at scale.

Experience

Work history, roles, and key accomplishments

PSPSync Ltd. logoPL
Current

Field Nurse Case Manager - Celltrion Connect Patient Support Program

Sep 2025 - Present (1 year)

- Liaison between healthcare professionals, patients, pharmacies, and other agencies.
- Support patients with managing chronic illnesses.
- Ensure patients understand their treatment.
- Ensuring process flows and access to specialty treatment are seamless for patients.
- Collaborating with clients, representatives, and healthcare professionals to successfully enroll and initiate treatment therap

Innomar Strategies logoIS

Field Nurse Case Manager - PfizerFlex Patient Support Program

Feb 2024 - Sep 2025 (1 year 7 months)

- Liaison between healthcare professionals, patients, pharmacies, and other agencies.
- Support patients with managing chronic illnesses.
- Ensure patients understand their treatment.
- Ensuring process flows and access to specialty treatment are seamless for patients.
- Collaborating with clients, representatives, and healthcare professionals to successfully enroll and initiate treatment therap

Education

Degrees, certifications, and relevant coursework

UC

University of Calgary

Bachelor's degree, Registered Nursing/Registered Nurse

2020 - 2022

NT

NAIT (Northern Alberta Institute of Technology)

Diploma, Dental Assisting/Assistant

2013 - 2014

Tech stack

Software and tools used professionally

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