
Adriana Cedeno
@adrianacedeno
I coordinate client operations, scheduling, and complex projects across teams.
What I'm looking for
At Evo Spa, I support front desk operations, appointment scheduling, payment processing, inventory, and guest issue resolution while helping maintain a polished client experience.
I train new hires, manage opening and closing procedures, assist with payroll and reporting, and ensure accurate cash handling and data entry. I use the Meevo Scheduling System to coordinate therapist and aesthetic-treatment bookings.
I've managed project timelines, budgets, workflows, client expectations, and cross-functional delivery for Velocity Sellers, Adison Partners, Dell, VIA, and The Estée Lauder Companies. My work has included vendor operations, hardware and software implementations, translation projects, retail facilities support, and client-facing project coordination.
I'm experienced in keeping teams aligned through clear communication, organized workplans, status updates, meeting coordination, and practical problem-solving. I bring project management experience alongside operational and client-service support.
Experience
Work history, roles, and key accomplishments
Assistant Front Desk Manager
Evo Spa
Mar 2025 - Present (1 year 6 months)
Train and mentor new hires on front desk operations, customer service standards, and company procedures. Assist with payroll processing, inventory management, reporting, and accurate data entry.
Front Desk Coordinator
Evo Spa
Jun 2023 - Present (3 years 3 months)
Enhance appointment scheduling efficiency by utilizing the Meevo Scheduling System, ensuring accurate and timely bookings for therapists and aesthetic treatments. Streamline payment processing and addressed billing inquiries, boosting client satisfaction rates through effective communication and collaboration with the spa team.
Manage inventory
Education
Degrees, certifications, and relevant coursework
La Salle BCN
Diploma, Project Management and Agile Methodologies
2019 - 2019
Completed an International Diploma in Project Management and Agile Methodologies, enhancing skills in project execution and agile practices.
Universidad Latina de Panamá
Bachelor's Degree, Psychology
2002 - 2009
Pursued a Bachelor's degree in Psychology, gaining a strong foundation in human behavior and research methods.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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