Adriana Cedeno

Train and mentor new hires on front desk operations, customer service standards, and company procedures. Assist with payroll processing, inventory management, reporting, and accurate data entry.

Enhance appointment scheduling efficiency by utilizing the Meevo Scheduling System, ensuring accurate and timely bookings for therapists and aesthetic treatments. Streamline payment processing and addressed billing inquiries, boosting client satisfaction rates through effective communication and collaboration with the spa team.
Manage inventory

Developed and managed detailed project timelines and execution plans to ensure on-time delivery and alignment with client expectations, improving overall project efficiency for Amazon Listings

Ensured commitments outlined in signed contracts were met, managing project deadlines and aligning with both internal and external customer expectations.nIdentified due dates and collaborated on scheduling work and successfully implemented and trained recruites and on and ATS

Managed vendor operations for FSS, overseeing cleaning, repair, and maintenance services across multiple ELC locations to ensure operational efficiency and service consistency
Coordinated sustainability and facility support initiatives for FSS and ELC brand locations, maintaining seamless day-to-day operations across boutiques, counters, and retail stores.

Synchronized cross-functional teams through meetings and activities to assess progress, leading to timely and budget-compliant project completions.
Managed the successful execution of hardware and software implementation projects within client environments

Directed the execution of translation projects, ensuring smooth, efficient operation and completion within management and client expectations.
Managed the entire life cycle of multiple translation projects, including the development and monitoring of work plans and workflows in each phase.

Completed an International Diploma in Project Management and Agile Methodologies, enhancing skills in project execution and agile practices.

Pursued a Bachelor's degree in Psychology, gaining a strong foundation in human behavior and research methods.