Meylin Cespedes
@meylincespedes
Motivated manager with expertise in team leadership and operations.
What I'm looking for
I am a motivated and result-oriented individual with extensive experience in leading teams to achieve business objectives. My background includes managing daily operations for multiple locations, where I have successfully overseen a staff of over 40 employees, ensuring productivity and efficiency. I thrive in dynamic environments and am eager to leverage my excellent communication, problem-solving, and organizational skills in a management role.
Throughout my career, I have developed a strong expertise in project management and risk management. At Metropolitan Dermatology, I orchestrated multiple training projects that enhanced operational efficiency by 20%. My ability to cultivate strong relationships with both representatives and patients has been key to building long-term trust and ongoing business. I am passionate about optimizing processes and have successfully implemented strategies that improved patient flow by 28% in my previous roles.
With a solid foundation in customer service management and a certification in project management from Google, I am well-equipped to tackle complex challenges and drive results. I am excited about the opportunity to contribute my skills and experience to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Assistant Regional Manager
Woodhouse Day Spas NorthEast
Sep 2024 - Present (1 year)
Managed and monitored all daily operations of two spas in the northeast region, overseeing a total staff of 40+ employees. Forecasted revenues to maintain labor costs and monitored expenses against budget.
Project Manager/Medical Aesthetician
Metropolitan Dermatology
Dec 2021 - Sep 2024 (2 years 9 months)
Orchestrated and developed multiple microneedling training projects for healthcare professionals, enhancing their operational efficiency by 20%. Cultivated strong representative and patient relationships through efficient communication, building long-term trust and ongoing business.
Project Coordinator - Bariatric
New York Bariatric Group
Feb 2021 - Oct 2022 (1 year 8 months)
Managed 1-on-1 meetings with physician leaders and developed service line strategies for over 5 clinic locations. Optimized consistent patient flow by 28% and documented sales.
Amazon Customer Service Manager
ArtNaturals Corporate Office
May 2018 - May 2019 (1 year)
Managed 20 Amazon Service accounts based in several countries. Trained internal staff on customer service techniques, resulting in a 15% increase in customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Google Course Certification- Coursera Courses
Certified Project Manager, Project Management
Completed a comprehensive certification program in project management through Coursera, enhancing skills in various project management methodologies and tools.
Bergen Community College
Associate of Science, Science & Mathematics
Studied Science & Mathematics at Bergen Community College, focusing on foundational principles and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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