Aditya Bhargav
@adityabhargav
Senior Analyst focused on community engagement, support operations, and workflow improvements.
IndiaWhat I'm looking for
I’m a Senior Analyst specializing in community engagement and support operations, solving complicated problems through a flexible process and careful attention to detail. In my current role, I serve as a liaison between prospective homebuyers and real estate agents, ensuring seamless transactions through timely communication and issue resolution.
Previously, I delivered high-quality support at scale using Zendesk and supported multiple Vimeo products, earning a “Pat on the back” award multiple times and a “Certificate of Excellence” for an A-grade World Humanitarian Summit Rio+23 program. I’ve also strengthened operational foundations through Google Operations Center work—helping business owners become verified on Google Maps using geo-fencing and fraud-detection tools—and led Uber social media operations while working closely with the Incident Response team for safety-related critical cases.
Experience
Work history, roles, and key accomplishments
Served as a liaison between prospective homebuyers and real-estate agents, ensuring timely communication and issue resolution through Zendesk. Identified workflow inefficiencies and recommended process enhancements to improve the home-buying experience.
Delivered high-quality, timely support responses to customer and seller inquiries across multiple Vimeo products via Zendesk, including handling livestream outage investigations. Earned the “Pat on the back” award multiple times and a “Certificate of Excellence” (A grade) for the World Humanitarian Summit Rio+23 program.
Assisted business owners in setting up verified stores on Google Maps and supported onboarding using geo-fencing and fraud-detection tools. Helped ensure verified and authentic business listings through investigation and monitoring.
Managed Uber social media operations across India, Sri Lanka, and Bangladesh and coordinated responses for safety-related critical cases with the Incident Response team. Communicated with public figures to raise and resolve support issues via social channels.
Education
Degrees, certifications, and relevant coursework
Aditya hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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