Adil Rehman

I am a highly motivated and detail-oriented professional with three years of experience as a Customer Service Representative and KYC FinCrime Analyst. My expertise lies in resolving customer queries efficiently while ensuring compliance with financial crime regulations. I have a proven track record of identifying fraudulent activities, analyzing risks, and maintaining a strong focus on customer satisfaction and operational integrity.

At Revolut, I served as the direct point of contact for customer inquiries, achieving a 95% satisfaction rate by providing exceptional service across multiple channels. My role as a Financial Crime Analyst involved conducting thorough KYC and due diligence checks, collaborating with compliance teams to mitigate financial crime risks, and enhancing reporting procedures. My commitment to excellence has been recognized with the Top Performer of the Year award in both 2023 and 2024.