Muhammad Shahwaiz

I am a dedicated and detail-oriented professional with hands-on experience in customer service and financial crime analysis. My journey has equipped me with the skills to provide top-tier support, detect suspicious activities, and ensure secure customer experiences. Currently, I am pursuing a Bachelor’s degree in Business Administration, which complements my strong passion for cybersecurity and client satisfaction.

In my role as a FinCrime Analyst at Mindbridge, I provide account protection and support to Revolut users, investigating unauthorized activities and ensuring compliance with financial crime regulations. My previous experience as a Customer Support Executive at Ibex allowed me to assist Walmart USA customers, where I honed my skills in delivering efficient solutions and enhancing user satisfaction. I thrive in environments that challenge my problem-solving abilities and allow me to contribute to team success.