Adey Prince
@adeyprince
Housing Solutions Officer with 8+ years delivering homelessness prevention and housing advice.
What I'm looking for
I’m a Housing Solutions Officer with over 8 years of experience delivering customer-focused services across local government, law enforcement, and public-facing environments. I combine strong communication and analytical thinking to support vulnerable people with evidence-based, legislation-led decisions.
In my current role at Brent Council, I provide housing advice and homelessness prevention services under the Housing Act 1996 and the Homelessness Reduction Act 2017. I assess homelessness applications, determine statutory duties, investigate cases, review supporting evidence, and issue Section 184 decision letters.
I’m experienced in case management and stakeholder engagement—liaising with landlords, tenants, housing providers, and partner agencies to prevent homelessness and resolve housing issues. I also assess the validity of Section 21 notices, advise clients on housing rights, and make Section 198 referrals where applicants do not have a local connection.
Before housing work, I served as a Police Constable with responsibility for investigations, safeguarding-focused incident response, and detailed evidence gathering. Earlier experience in security and CCTV roles strengthened my record-keeping discipline, conflict resolution, and ability to manage sensitive information while maintaining quality and compliance.
Experience
Work history, roles, and key accomplishments
Provide housing advice and homelessness prevention services, assessing homelessness applications and determining statutory duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Investigate applications, issue Section 184 decision letters, liaise with housing providers and partner agencies, and maintain compliant case records.
Police Constable
Metropolitan Police Service
Jul 2024 - Mar 2025 (8 months)
Conduct investigations, gather evidence, and prepare detailed reports in line with legislation and operational procedures. Respond to incidents involving vulnerable individuals and safeguarding concerns while maintaining accurate records and collaborating with partner agencies.
Security Officer (Front of House)
CIS Security
Dec 2022 - Jul 2024 (1 year 7 months)
Deliver front-of-house security services across residential and corporate environments. Manage access control and visitor management, monitor CCTV, investigate incidents, maintain security records, and provide customer service to residents and stakeholders.
Security Operative / CCTV Operator
Servoca Plc & Carlisle Support Services
May 2017 - Jun 2024 (7 years 1 month)
Provide security, CCTV monitoring, and crowd management services across residential and event environments. Respond to incidents, conduct investigations, prepare incident reports, and coordinate with emergency services and operational teams while maintaining public safety.
Census Officer
Office for National Statistics
Mar 2021 - May 2021 (2 months)
Collect and verify sensitive household data while maintaining confidentiality and accuracy. Maintain accurate records, update electronic databases, and manage workload to meet performance targets and deadlines.
Education
Degrees, certifications, and relevant coursework
University of Westminster
Bachelor of Science (Honours), Business Information Systems
2019 - 2022
BSc (Hons) in Business Information Systems covering business intelligence, database systems, IT security, and agile project management. Completed the degree with relevant technical modules.
Newham College
Access to Higher Education Diploma, Information Technology
2018 - 2019
Access to Higher Education Diploma in Information Technology. Completed foundational study aligned to progressing into higher education.
Availability
Location
Authorized to work in
Job categories
Skills
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