Open to opportunities

Adela Mullalli

@adelamullalli

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Office Assistant with a diverse background in economic and IT sectors.

United Kingdom

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What I'm looking for

I am looking for a role that fosters collaboration, values innovative solutions, and offers opportunities for professional growth.

As an Office Assistant with a diverse background across the economic, IT, and media sectors, I bring 2 years of experience dedicated to enhancing operational efficiency and fostering innovative solutions. My proficiency in Microsoft PowerPoint, research, and leadership has enabled me to manage high-level agendas effectively and facilitate clear communication among stakeholders. I am passionate about driving impactful results and am eager to contribute to dynamic work environments.

In my previous role at Gordon and Thompsons Solicitors, I streamlined appointment scheduling processes, significantly reducing client wait times and improving overall office productivity. My experience as a Deputy Assistant for the President of the Committee on the Economy and Finance allowed me to coordinate meetings on economic issues, enhancing communication and decision-making processes. I thrive in collaborative settings and am committed to delivering exceptional support and solutions.

Experience

Work history, roles, and key accomplishments

Office Assistant

Gordon and Thompsons Solicitors

Sep 2024 - Present (9 months)

Streamlined appointment scheduling processes, reducing client wait times and improving overall office productivity. Coordinated communication between clients and attorneys, fostering strong relationships and ensuring clarity in case progress. Maintained organized client files and documentation, upholding compliance with legal standards and facilitating easy access to information.

Scheduling Client Communication Compliance Microsoft Word Microsoft PowerPoint Teamwork Research

Deputy Assistant

The President of Committee on the Economy and Finance

Nov 2022 - Present (2 years 7 months)

Coordinated meetings on economic issues, enhancing communication and action steps. Managed schedules and documented minutes, improving decision-making processes. Researched legislative topics, providing insights that influenced policy discussions.

Meeting Management Scheduling Documentation Research Leadership Teamwork

IT Product Manager

Innovaway

Sep 2022 - Present (2 years 9 months)

Resolved complex IT issues, enhancing customer satisfaction and support efficiency. Provided tailored solutions, improving client retention and engagement. Collaborated with teams to address customer concerns, fostering a supportive environment.

IT Support Customer Satisfaction Customer Retention Team Collaboration Problem Solving Customer Support Teamwork

Radio and Television News Editor

Club FM

Oct 2021 - Present (3 years 8 months)

Edited news content, ensuring adherence to journalistic standards. Managed live broadcasts, coordinating field reporters effectively. Enhanced audience engagement through precise broadcast management.

News Editing

Human Resources Assistant

Municipality of Tirana

Oct 2021 - Present (3 years 8 months)

Facilitated recruitment and onboarding, enhancing team integration and policy adherence. Promoted HR policy compliance, fostering a collaborative work environment. Supported recruitment processes, contributing to efficient team growth and cohesion.

Recruitment Onboarding HR Compliance Team Environment Teamwork

Education

Degrees, certifications, and relevant coursework

Aix-Marseille Université

Master in European and International Studies, European and International Studies

2023 - 2024

Undertook Master's level coursework in European and International Studies. Explored advanced topics related to European integration and global affairs.

University of Tirana

Bachelor of Science, Political Science

2019 - 2022

Completed a Bachelor of Science degree in Political Science. Studied political theories, systems, and international relations.

University of Bath

Program, European and International Studies

Completed a program focusing on European and International Studies. Gained insights into the political and social dynamics of Europe and the international system.