Adedamola Akintunde
@adedamolaakintunde1
Experienced IT professional specializing in data analytics and device management.
What I'm looking for
I am a dedicated IT professional with a strong background in data analytics and end-user device management. With a Bachelor of Science in Computer Science from Redeemers University, I have honed my skills in providing detailed analytics reporting that supports strategic decision-making within organizations. My current role as Team Lead at MTN Nigeria Communications Ltd has allowed me to collaborate with various departments to streamline workflows and improve interdepartmental coordination, ultimately achieving collective business goals.
Throughout my career, I have successfully managed enterprise hardware and modern workplace technologies, including Microsoft Copilot, Intune, and SharePoint. My proactive approach to risk management and issue mitigation has been instrumental in ensuring that processes and documentation align with enterprise policies and compliance standards. I am passionate about leveraging technology to drive efficiency and enhance user experiences, and I continuously seek innovative solutions to meet evolving business needs.
Experience
Work history, roles, and key accomplishments
Team Lead, End User Device Management
MTN Nigeria Communications Ltd
Jan 2018 - Present (7 years 5 months)
Leading the End User Device Management team, providing data analytics for decision-making, and collaborating with departments to streamline workflows. Responsible for managing enterprise hardware and modern workplace technologies, ensuring compliance with policies and governance standards.
Engineer, End User Support
MTN Nigeria Communications Ltd
Jan 2018 - Jan 2023 (4 years 11 months)
Provided technical support for end-user devices, performing configuration, testing, and troubleshooting. Conducted root cause analysis and implemented solutions for complex PC issues, ensuring effective resolution for a variety of users.
Engineer, IT Technical Support
VAPO Africa
Jan 2018 - Feb 2018 (1 month)
Implemented remote support systems and oversaw the installation and maintenance of network and software systems. Developed troubleshooting guides and enhanced customer satisfaction through effective issue resolution.
Education
Degrees, certifications, and relevant coursework
Redeemers University
Bachelor of Science, Computer Science
2012 - 2016
Studied Computer Science, focusing on software development, data structures, algorithms, and systems analysis, preparing for a career in technology and IT.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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