Addrianna Brand
@addriannabrand
Signal Support Specialist blending communication systems expertise with customer-focused problem solving.
What I'm looking for
I’m a dynamic professional with expertise in managing communication systems and troubleshooting technical issues. I bring proven strengths in clear communication, data documentation, and problem solving to keep operations running smoothly.
As a Signal Support Specialist, I managed communication systems for operational tasks and mission support, improving effectiveness in mission execution. I operated and maintained signal equipment to ensure consistent connectivity for mission-critical communications, and I troubleshoot technical issues to reduce downtime and maintain operational readiness.
Earlier, I supported customers and accounts through collections and service roles. I managed customer accounts to ensure timely collections and compliance with policies, negotiated payment plans, and documented interactions accurately—bringing the same reliability and responsiveness to every situation.
Experience
Work history, roles, and key accomplishments
Signal Support Specialist (25U)
Army
Nov 2021 - Nov 2025 (4 years)
Managed communication systems for operational tasks and mission support. Operated and maintained signal equipment and troubleshot communication devices to reduce downtime and maintain connectivity.
Collections Specialist
Citibank
Jul 2020 - Mar 2021 (8 months)
Managed customer accounts to ensure timely collections and compliance with company policies. Communicated with customers to negotiate payment plans and documented account interactions using collections software.
Customer service representative
BATA
Jan 2020 - Jun 2020 (5 months)
Assisted customers with product selection and recommendations. Handled customer complaints, resolved issues, and accurately documented customer interactions in the database.
Education
Degrees, certifications, and relevant coursework
John Paul Stevens High School
High School Diploma, General Studies
Earned a High School Diploma from John Paul Stevens High School in June 2019.
Excelsior College
No Degree, Computer Science
Completed some college coursework in Computer Science at Excelsior College, with no degree earned.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Addrianna?
You can contact Addrianna and 90k+ other talented remote workers on Himalayas.
Message AddriannaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
