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Addrianna Brand

@addriannabrand

Signal Support Specialist blending communication systems expertise with customer-focused problem solving.

United States
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What I'm looking for

I’m looking for a role where I can own communication-system support, troubleshoot issues fast, and maintain readiness—while bringing a strong customer service mindset, accurate documentation, and reliable account communication.

I’m a dynamic professional with expertise in managing communication systems and troubleshooting technical issues. I bring proven strengths in clear communication, data documentation, and problem solving to keep operations running smoothly.

As a Signal Support Specialist, I managed communication systems for operational tasks and mission support, improving effectiveness in mission execution. I operated and maintained signal equipment to ensure consistent connectivity for mission-critical communications, and I troubleshoot technical issues to reduce downtime and maintain operational readiness.

Earlier, I supported customers and accounts through collections and service roles. I managed customer accounts to ensure timely collections and compliance with policies, negotiated payment plans, and documented interactions accurately—bringing the same reliability and responsiveness to every situation.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

JS

John Paul Stevens High School

High School Diploma, General Studies

Earned a High School Diploma from John Paul Stevens High School in June 2019.

Excelsior College logoEC

Excelsior College

No Degree, Computer Science

Completed some college coursework in Computer Science at Excelsior College, with no degree earned.

Tech stack

Software and tools used professionally

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