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Adam G

@adamg

Knowledge manager and information architect who makes enterprise knowledge discoverable and trusted.

United States
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What I'm looking for

I seek roles where I can lead enterprise knowledge strategy, implement governance and platforms (Confluence/ServiceNow), enable SMEs, and improve findability and adoption.

I am a knowledge manager and information architect with 20 years designing, building, and running knowledge bases, standards, and training programs for enterprise IT. I combine clear structures, practical governance, and analytics-informed methods to make knowledge discoverable, current, and trusted.

I design and steward enterprise frameworks, taxonomies, contributor templates, and review/publication workflows, and I have led migrations and platform implementations including Confluence and SharePoint. I transform SMEs into empowered content authors, run training and enablement, and create role-based playbooks and SOPs to standardize contributor responsibilities.

I apply BPMN 2.0 and enterprise modeling approaches tailored to organizational goals, use search and AI clustering to close content gaps, and prioritize sustainable outcomes that balance best practices with user expectations, budget constraints, and authoring capacity.

Experience

Work history, roles, and key accomplishments

II

Information Architect

Indiana Farm Bureau Insurance

Jan 2023 - Jan 2025 (2 years)

Built and stewarded the Enterprise Architecture Framework and migrated knowledge assets from SharePoint to Confluence, created templates, style guides, and lightweight review workflows that improved content consistency and discoverability.

MA

Technical Writer

Multiple Agencies

Jan 2004 - Jan 2007 (3 years)

Delivered procedure modernization projects across government and industry on 3–18 month engagements, contributing to global compliance initiatives and consolidating regulatory guidance into unified quality standards.

Education

Degrees, certifications, and relevant coursework

Adam hasn't added their education

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Tech stack

Software and tools used professionally

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Adam G - Information Architect - Indiana Farm Bureau Insurance | Himalayas