Open to opportunities

Adam G

@adamg

Message

Knowledge manager and information architect who makes enterprise knowledge discoverable and trusted.

United States

Message

What I'm looking for

I seek roles where I can lead enterprise knowledge strategy, implement governance and platforms (Confluence/ServiceNow), enable SMEs, and improve findability and adoption.

I am a knowledge manager and information architect with 20 years designing, building, and running knowledge bases, standards, and training programs for enterprise IT. I combine clear structures, practical governance, and analytics-informed methods to make knowledge discoverable, current, and trusted.

I design and steward enterprise frameworks, taxonomies, contributor templates, and review/publication workflows, and I have led migrations and platform implementations including Confluence and SharePoint. I transform SMEs into empowered content authors, run training and enablement, and create role-based playbooks and SOPs to standardize contributor responsibilities.

I apply BPMN 2.0 and enterprise modeling approaches tailored to organizational goals, use search and AI clustering to close content gaps, and prioritize sustainable outcomes that balance best practices with user expectations, budget constraints, and authoring capacity.

Experience

Work history, roles, and key accomplishments

Information Architect

Indiana Farm Bureau Insurance

Jan 2023 - Jan 2025 (2 years)

Built and stewarded the Enterprise Architecture Framework and migrated knowledge assets from SharePoint to Confluence, created templates, style guides, and lightweight review workflows that improved content consistency and discoverability.

Confluence SharePoint Taxonomy Design Content Migration SOPs Governance Jira

Senior Information Architect

Fusion Alliance

Jan 2010 - Jan 2023 (13 years)

Progressed through consulting and competency roles to Sr. Information Architect, led enterprise Confluence adoption, established source-of-truth practices, ran training and office hours, and built knowledge bases and contributor systems that improved findability and onboarding.

Confluence Knowledge Management Content Strategy Training Governance SOPs Change Control

Technical Writer

Boyer Technologies

Jan 2007 - Jan 2010 (3 years)

Supported state data modernization programs by updating procedural and compliance documentation, mapping processes, developing automated workflows and online forms, and translating technical detail for state stakeholders.

Technical Writing SharePoint Process Mapping Workflow Automation Forms Compliance

Technical Writer

Multiple Agencies

Jan 2004 - Jan 2007 (3 years)

Delivered procedure modernization projects across government and industry on 3–18 month engagements, contributing to global compliance initiatives and consolidating regulatory guidance into unified quality standards.

Technical Writing Regulatory Compliance Quality