Acsah Mutoni
@acsahmutoni
I keep office operations running smoothly while delivering responsive customer support and resolving complex cases.
CanadaWhat I'm looking for
I'm currently supporting office operations at Stella-Jones Inc., serving as a first point of contact for customers, coordinating supplies, supporting recruitment, and assisting Accounts Payable and Sustainability teams with invoice processing.
Across receptionist, supervisor, store manager, and customer service roles, I've handled customer inquiries, complaints, inventory, scheduling, staff support, and daily operations in busy environments.
At IKEA, I managed complex after-sales cases from initial contact through follow-up, coordinated in-home technician visits, and worked toward timely resolutions with empathy and clear communication.
Experience
Work history, roles, and key accomplishments
Office Clerk / Receptionist
Stella-Jones Inc.
Oct 2025 - Present (1 year)
Serve as first point of contact, manage office operations, support recruitment, and coordinate supplies and accounts payable tasks.
Receptionist / Supervisor
Ongles Nubar
Aug 2022 - Sep 2025 (3 years 1 month)
Welcomed and assisted customers, managed inventory, and adapted to busy periods while supporting staff and operations.
Store Manager
Wehere Boutique
Apr 2022 - Aug 2022 (4 months)
Recruited and trained staff, managed customer inquiries, monitored inventory, and handled scheduling and daily operations.
Handled customer complaints and after-sales requests, coordinated technician visits, and managed order changes in a high-volume environment.
Education
Degrees, certifications, and relevant coursework
Algonquin College
Advanced Diploma, Business Administration
2024 -
Pursuing an Advanced Diploma in Business Administration with a major in Human Resources, expected to complete in May 2027.
Excella School
High School Diploma, Arts
2015 - 2018
Completed high school diploma in Arts, with coursework in economics, geography, history, and entrepreneurship.
Availability
Location
CanadaAuthorized to work in
Salary expectations
Job categories
Skills
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