AIAchile Idris
@achileidris
Organized logistics manager with a strong background in customer service.
NigeriaWhat I'm looking for
I am a confident and enthusiastic professional with a diverse background in customer service, sales, and logistics management. My career began in 2016 as an Admin/Customer Service Representative at China Civil Engineering Construction Company, where I honed my skills in maintaining a positive and professional attitude while addressing customer inquiries and complaints. My ability to communicate effectively across various channels allowed me to build strong relationships with clients and ensure their needs were met promptly.
In 2023, I transitioned to a Life Planner/Sales Representative role at Enterprise Life Insurance, where I educated clients on suitable life insurance policies tailored to their needs. This experience further developed my skills in lead generation and client relationship management. Currently, I serve as a Logistics Manager/Branch Manager at Cakes and More, where I oversee the smooth operation of the branch, ensuring timely order processing and delivery while managing a dedicated team. I am passionate about using my organizational skills and problem-solving abilities to contribute to the success of my team and the satisfaction of our customers.
Experience
Work history, roles, and key accomplishments
Logistics Manager/Branch Manager
Cakes and More
Dec 2024 - Present (6 months)
Responsible for receiving and processing customer orders, ensuring timely delivery of all orders. Piloted the affairs of all branches to ensure smooth and perfect workflow. Assisted customers in tracking the progress of their orders.
Life Planner / Sales Representative
Enterprise Life Insurance
Jan 2023 - Present (2 years 5 months)
Suggested suitable life insurance policies based on client needs and budget, educating them on different policy options, benefits, terms, and conditions. Generated leads, networked, and built relationships to expand the client base. Assisted clients in completing applications, ensured all required documents were submitted, and provided ongoing support for inquiries and policy modifications.
Admin/Customer Service Rep
China Civil Engineering Construction Company
Jan 2016 - Present (9 years 5 months)
Maintained a positive, empathetic, and professional attitude toward customers, promptly responding to inquiries and resolving complaints through various channels. Managed phone calls, processed orders, forms, and applications, and maintained detailed records of customer interactions. Demonstrated in-depth product knowledge to effectively answer customer questions.
Education
Degrees, certifications, and relevant coursework
Kogi State University
BA. ED Religious studies, Religious studies
Grade: Hons
Completed a Bachelor of Arts in Education with Honors, specializing in Religious Studies. Gained comprehensive knowledge in various aspects of religious studies, preparing for a career in education.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Achile?
You can contact Achile and 90k+ other talented remote workers on Himalayas.
Message AchileFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
