Ace Tsai

Coordinated 20+ cross-departmental events and webinars, managing timelines, stakeholders, procurement workflows, and post-event reporting. Created brand-aligned promotional materials and managed vendor contracts and marketing assets.

Coordinated 15+ faculty and public-facing events, managing travel, scheduling, stakeholder communication, and sponsorship proposals with budgets up to $10K. Conducted research for public funding opportunities and supported grant application efforts while tracking timelines, risks, and documentation compliance.

Drove sales by applying product knowledge and building customer relationships to support repeat engagement and loyalty. Captured and maintained customer information in the database and supported store housekeeping to maintain appearance and maintenance.

Built and maintained customer relationships to understand needs and provide knowledge of products and services. Communicated with customers to address and resolve concerns and supported accurate, consistent sales interactions.

Welcomed guests and ensured positive first impressions through attentive, friendly service. Helped drive table turnover by scouting opened tables, bussing, and cleaning as needed.

Completed the Taiwan Intensive Summer Language Program at National Cheng Kung University in Tainan, Taiwan (2019).

Earned a Bachelor of Arts in Chinese with a specialization in the Chinese Language Flagship program at the University of Hawaiʻi at Mānoa.

Earned a Bachelor of Business Administration with a marketing focus from Shidler College of Business at the University of Hawaiʻi at Mānoa.

Participated in the Chinese Flagship Overseas Capstone Program at National Chiao Tung University in Taipei, Taiwan.

Completed the Defense Department-sponsored Chinese Flagship Program at the University of Hawaiʻi at Mānoa and achieved ILR Level 3/professional proficiency in Mandarin (Chinese).