Looking for a job

Sakina Mundrawalla

@sakinamundrawalla

Message

I support operations, customer service, and marketing research with organized administrative coordination.

United States

Message

What I'm looking for

I'm seeking an administrative, operations, marketing, or client support role where I can improve processes, manage competing priorities, support day-to-day operations, and deliver strong customer experiences.

I've supported daily operations at AMS Glass, coordinating customer and vendor calls, tracking active projects, managing email communications, and monitoring bid submission deadlines.

In retail and food service roles at ZARA and Dunkin' Donuts & Baskin-Robbins, I delivered customer service, processed transactions, fulfilled requests, and helped maintain efficient, welcoming environments.

I hold a BBA in Marketing and completed a marketing research project analyzing student enrollment trends through surveys, data collection, findings, and recommendations. I'm ready to contribute organized administrative, operations, marketing, or client support.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant (Shadowing)

Current

AMS Glass

Jun 2019 - Present (7 years 3 months)

Assisted with tracking active projects, coordinating phone calls with customers and vendors, and supporting scheduling and daily administrative operations. Managed company email communications and maintained organized filing systems.

Administrative Support Project Tracking Scheduling Email Management Filing Client Communication

Sales Associate

Zara

Sep 2021 - May 2022 (8 months)

Delivered exceptional customer service by assisting shoppers with product selection, sizing, and styling recommendations. Maintained an organized sales floor and collaborated with team members to meet daily sales and service goals.

Customer Service Retail Operations Inventory Management Teamwork Sales

Cashier / Barista

Dunkin' Donuts & Baskin-Robbins

Mar 2016 - Jun 2017 (1 year 3 months)

Processed customer transactions accurately and prepared food and beverage orders while maintaining quality and efficiency. Delivered friendly customer service and maintained cleanliness and food safety standards.

Customer Service Cash Handling Food Preparation Food Safety Teamwork

Administrative Assistant

Kapasi Glass Mart

Jun 2013 - Jul 2013 (1 month)

Organized incoming mail and distributed documentation to appropriate departments. Maintained organized filing systems and supported accurate document management and recordkeeping.

Administrative Support Document Management Filing Organization Data Entry