Open to opportunities

Abril Martucci

@abrilmartucci

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Bilingual Project Manager focused on operations, automation, and client success.

Venezuela

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What I'm looking for

I seek a remote role leveraging operations and project management skills, focusing on process automation, client success, team coordination, and measurable efficiency improvements.

I am a bilingual (Spanish/English) Project Manager and Head of Operations with extensive remote experience across digital marketing, account management, sales, and customer service. I specialize in planning, delegating, and monitoring projects to ensure timely delivery and strong client relationships.

Throughout my career I have managed 15+ client accounts, run day-to-day operations for general contracting and marketing companies, and acted as the primary liaison for clients and partners. I design workflow automations, optimize processes, and implement tools that improve team productivity and client satisfaction.

Technically proficient with platforms such as GHL, ClickUp, Asana, BoomTown, and CRM systems (including Zoho), I also create and manage GHL websites and produce multimedia content using CapCut and Canva. I combine strong data entry and reporting skills with a focus on measurable improvements.

I bring a pragmatic, detail-oriented approach to projects, a track record of improving efficiencies, and a commitment to clear communication and training. I am motivated to drive operational excellence and scalable processes in remote, client-focused teams.

Experience

Work history, roles, and key accomplishments

Head of Operations

HomeTruths

Dec 2024 - Jan 2026 (1 year 1 month)

Ran day-to-day operations for a general contractor, coordinated team workload, managed client and partner liaison duties, and handled estimates, invoices, subcontractor scheduling, permits and pre-construction tasks.

Operations Management Project Coordination Contract Drafting Permits Invoicing Client Relations ClickUp

Project Manager

LP Pro Marketing

Jan 2024 - Jan 2025 (1 year)

Managed 15+ client accounts end-to-end, optimized workflows, designed automations to improve efficiency, and delegated tasks to boost team productivity and client satisfaction.

Account Management Workflow Optimization Client Relations Task Delegation Asana BoomTown ClickUp

Project Manager

White Label Solutions

Jan 2023 - Jan 2024 (1 year)

Managed projects and campaigns, prepared client reports, created automations and templates, organized account settings, and developed training materials for new employees.

Project Management Campaign Management Automation Templates Reporting And Training Materials Executive Support CRM

Customer & Sales Representative

White Label Solutions

Jan 2022 - Jan 2023 (1 year)

Provided bilingual customer service and sales across industries, managed leads in CRM platforms with accurate data entry and segmentation, and used automation to improve follow-up and conversion rates.

Customer Service Sales Lead Management CRM Data Entry Segmentation Automation

Sales Associate

Bosmas International

Jan 2021 - Dec 2021 (11 months)

Performed bilingual sales outreach and cold calling for insurance products, generated new business and maintained consistent client follow-up to build relationships.

Sales Outreach Cold Calling Client Relationships Lead Generation CRM

Sales Associate

Keep Typing

Jan 2021 - Dec 2021 (11 months)

Specialized in lead qualification and warm calling for cosmetic surgery services, conducted consultations, maintained patient records in Zoho CRM, and optimized the sales funnel for conversions.

Lead Qualification Warm Calling Zoho CRM Consultation Data Management

Community Manager

Freelance

Jan 2020 - Dec 2021 (1 year 11 months)

Managed social media marketing and audience engagement for brands across the US and Europe, ran advertising campaigns, published strategic content, and optimized performance through metrics analysis.

Social Media Marketing Community Management Content Strategy Marketing Campaigns Performance Analytics Capcut Canva