Abolaji Opeyemi
@abolajiopeyemi
Detail-oriented entry-level professional with strong communication skills.
What I'm looking for
I am a detail-oriented and motivated entry-level professional with hands-on experience in communication and customer support roles. My journey began at the Federal University of Technology, Akure, where I earned a Bachelor's degree in Biochemistry. Throughout my academic career, I developed a strong foundation in problem-solving and organizational skills, which I have effectively applied in various roles.
In my recent position as a Volunteer Super Caller at ALX, I reached out to over 500 learners, assisting them with challenges related to their ongoing courses. This role allowed me to enhance my communication skills and improve learner satisfaction through effective problem resolution. Additionally, my experience as a Support Staff during the election petition provided me with valuable insights into administrative support and the importance of meticulous documentation. I am committed to delivering efficient service and thrive in both remote and in-office settings.
Experience
Work history, roles, and key accomplishments
Super Caller
ALX
Aug 2023 - Present (1 year 10 months)
As a Volunteer Super Caller, I reached out to over 500 learners, assisting them with course-related challenges and improving retention and satisfaction. I documented feedback and escalated unresolved issues to ensure effective support.
Support Staff
APC Situation Room
Dec 2020 - Jan 2021 (1 month)
Provided administrative support to the legal team during the election petition, managing data entry, document preparation, and logistical coordination to ensure efficient workflow and accurate handling of sensitive information.
Communication Officer
Ondo State Government House
Aug 2020 - Nov 2020 (3 months)
Managed communication between party members and local government chairmen during the gubernatorial election, drafting real-time updates and ensuring effective communication in high-pressure situations.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Akure
Bachelor's, Biochemistry
2016 - 2023
Studied Biochemistry, focusing on the chemical processes and substances that occur within living organisms. Developed a strong foundation in both theoretical and practical aspects of biochemistry, preparing for a career in the health and scientific fields.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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