Aboagye Sylvanus
@aboagyesylvanus
IT support and systems specialist improving network infrastructure and applying AI to IT workflows.
GhanaWhat I'm looking for
At Mamprobi Hospital, I supported day-to-day IT operations, troubleshooting hardware, software, and network faults on Windows and Ubuntu systems. I also provided first-line support to clinical and administrative staff and maintained IT equipment.
In my IT & Systems Specialist technical projects, I configured switches, assigned VLANs, and used analytics tools to recommend system performance improvements. I’ve also worked with technical teams on AI and systems engineering initiatives, and assisted with validating business data for Ghana Statistical Service’s Integrated Business Establishment Survey.
Experience
Work history, roles, and key accomplishments
IT & Systems Specialist (Technical Projects)
Mamprobi Hospital
Sep 2024 - Present (2 years 1 month)
Configured network switches, assigned VLANs, and maintained IT support systems and network infrastructure. Used analytics tools to review system data and worked with technical teams to implement AI and system engineering initiatives.
National Service Personnel, IT Department
Mamprobi Hospital
Oct 2025 - Oct 2026 (1 year)
Supported the IT team in the day-to-day running of hospital systems, diagnosing and resolving hardware, software, and network faults on Windows and Ubuntu systems. Provided first-line technical support to clinical and administrative staff and carried out routine maintenance of IT equipment.
Virtual Assistant
Self Employed
Jul 2025 - Oct 2025 (3 months)
Managed remote digital operations and administrative workflows for clients, planning and running data-focused strategies to improve digital presence and operational visibility.
IT Intern
Ghana Statistical Service
Aug 2024 - Oct 2024 (2 months)
Participated in the Integrated Business Establishment Survey (IBES), a national business survey, and assisted in validating business data using a specialized coding system.
Education
Degrees, certifications, and relevant coursework
ALX Africa
Virtual Assistance Skills in the Digital Age, Virtual Assistance
Completed an 8-week Virtual Assistance Skills in the Digital Age programme in April 2025.
University of Professional Studies
B.Sc., Information Technology Management
Completed a B.Sc. in Information Technology Management in September 2024.
University of Professional Studies
Diploma, Information Technology Management
2020 - 2022
Completed a Diploma in Information Technology Management from 2020 to 2022.
Wintech Professional Institute
Diploma, System Support
Completed a Diploma in System Support in June 2017.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Salary expectations
Social media
Job categories
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