Abiola Folarin

Acting as primary clinic contact and shepherd, providing dedicated support to Epic end users on CoreCare application. Establishing communication with clinic leads, monitoring progress, coordinating activities across teams, and delivering training sessions.

Minimizing workflow disruptions by enabling staff to receive quick, reliable guidance on CIS navigation, documentation, and order entry. Identifying knowledge gaps and collaborating with teams to create guides and micro-training modules.

Designed and developed comprehensive training programs for Oracle Millennium System. Provided hands-on support for PACU, OR, General Medicine, ED, and Ambulatory modules during go-live.

Assisted nurses, physicians, and tech staff with patient list creation, blood administration tasks, and Order Set personalization in Radiant/Stork. Resolved login/access issues and hardware troubles.

Crafted and delivered tailored training programs for Inpatient PowerChart, FirstNet, and SurgiNet end-users. Provided floor-level support and liaised between clinical end-users, IMIT teams, and Integration/Command Center.

Supported Triage, OBS-Assessment, Peri-Op, LDR, and Maternal/Pediatric workflows. Guided clinicians on future workflows, tip-sheets, and system navigation.

Supported ED, PACU, OR, and Common Runner teams: facilitated workflow adoption, tip-sheet distribution, and system navigation. Collaborated with Command Center to resolve end-user issues.

Provided on-floor support for ED, Med-Surg, OR/PACU, and Unit Clerk workflows. Assisted clinicians with Admit, Orders, Transfers, Discharges, and Med Reconciliation.

Optimized and updated training content, aligning curriculums with future workflows. Delivered interdisciplinary sessions for nursing, allied health, physicians, and unit clerks.

Provided elbow-to-elbow support for ED, OR, and PACU staff during go-live. Conducted workflow analysis to tailor Cerner functionality to departmental needs.

Supported clinicians during transition to EPIC system. Delivered elbow support for modules including Ambulatory, inpatient and outpatient. Assisted in troubleshooting, system testing, and post-go-live enhancements.

Led Meditech Expanse rollouts across multiple facilities. Conducted training on medication reconciliation, eMAR, and discharge workflows. Served as liaison between clinical teams, vendors, and project management.

Supported ED/Common Runner staff with future workflow education, tip-sheets, and system navigation. Interfaced with Integrations/Command Center to resolve end-user issues.

Worked with physicians and clinicians to adopt new workflows and navigate Expanse modules. Liaised between end-users and IMT; resolved configuration issues and escalated critical incidents.

Provided command-center analytical support across all Epic modules. Assisted providers with medication reconciliation, dynamic documentation, and pre-/post-op order placement.

Assisted physicians with medication reconciliation, Dragon dictation, and clinical note writing. Trained end-users on In-Basket management, MyChart result release, and service documentation.

Collaborated with Command Center to resolve ICU-related workflow issues. Guided nurses on order placement/modification, medication administration, and documentation.

Led BSA efforts for the Out Right Sales (ORS) retail application: requirements gathering, workshops, and solution design. Oversaw migration of report sets from Dynadocs to Analance.

Contributed to the 'Morag Reboot Project,' rebuilding the Book of Record for Mortgage and MBS pools. Elicited and documented requirements for securitization tracking and reporting.

Led process mapping, gap analysis, and vendor assessments for three mobile application forms. Managed web application enhancements and vendor assessments for mobile features.

Led process automation and system integration for incident management systems. Documented business and technical requirements using Visio and SharePoint.

Bachelor of Arts in Psychology and Business Management.

Associate Degree in Computer Science and Information Technology.