At Tek Experts Nigeria Ltd., I manage customer accounts with a focus on satisfaction and retention. I identify customer pain points and support retention strategies to strengthen client relationships.
I support customers during cloud transformation projects by assessing readiness and monitoring progress. I also contribute to customer growth initiatives and track customer acquisition results.
At Glam Autos Ltd., I responded to customer inquiries through calls and chats, coordinated vehicle-delivery logistics, and supported after-sales engagement. I also processed invoices and payments, maintained records, and provided administrative support.
Earlier, I taught Biology at Home of Christ Group of Schools and Okeolola Community High School (NYSC), and worked as a Laboratory Assistant at Rufus Giwa Memorial Hospital, preparing equipment and handling biological samples.
