Abinaya R
@abinayar
Senior Technical Business Analyst and Dynamics 365 lead delivering measurable ROI through strategic solutions.
IndiaWhat I'm looking for
I am a Senior Technical Business Analyst and Technical Lead with over 10 years of hands-on experience specializing in Microsoft Dynamics 365 across Banking, Healthcare, and Automotive sectors. I bridge business strategy and technical execution through requirements elicitation, functional design, and stakeholder alignment to deliver impactful solutions.
At BMW-related engagements I optimized asset inventory and operational KPIs, driving a €500,000 annual cost saving and reducing storage consumption by 35%. I have led development teams, enforced code quality and compliance, and co-owned finance and budget allocation for operational activities.
I also have a strong engineering background in C#, SQL, JavaScript and MSD CRM implementations for cloud and on-premises environments, and I focus on mentoring teams, implementing end-to-end business flows, and producing BI reports to enable data-driven decision making.
Experience
Work history, roles, and key accomplishments
Technical Manager
BMW TechWorks India
Jan 2025 - Present (1 year 5 months)
Optimized product asset inventory, reducing storage consumption by 35% and realizing approximately €500,000 annual savings; defined technical standards and tracked internal KPIs to improve operational efficiency.
Strategized product improvements and steered project delivery for BMW, ensuring code quality, security testing and compliance while co-owning finance and budget allocation for operational activities.
Implemented end-to-end prescription management business flows for European healthcare, led teams to ensure quality delivery and adherence to standards, and mentored staff on modern solutions.
Served as an expert MSD CRM developer for cloud and on-premises implementations, translating functional requirements into technical documentation and developing BI reports to enable data-driven decisions.
Education
Degrees, certifications, and relevant coursework
Symbiosis International University
Master of Business Administration, Business Administration
Pursuing a Master of Business Administration at Symbiosis, expected completion in 2027.
Anna University
Bachelor of Computer Science and Engineering, Computer Science and Engineering
Completed a Bachelor of Computer Science and Engineering at Anna University, graduating in 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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