Open to opportunities

Abinaya R

@abinayar

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Senior Technical Business Analyst and Dynamics 365 lead delivering measurable ROI through strategic solutions.

India

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What I'm looking for

I seek a senior technical role driving Dynamics 365 implementations where I can lead teams, optimize processes, and deliver measurable ROI in a collaborative, growth-oriented environment.

I am a Senior Technical Business Analyst and Technical Lead with over 10 years of hands-on experience specializing in Microsoft Dynamics 365 across Banking, Healthcare, and Automotive sectors. I bridge business strategy and technical execution through requirements elicitation, functional design, and stakeholder alignment to deliver impactful solutions.

At BMW-related engagements I optimized asset inventory and operational KPIs, driving a €500,000 annual cost saving and reducing storage consumption by 35%. I have led development teams, enforced code quality and compliance, and co-owned finance and budget allocation for operational activities.

I also have a strong engineering background in C#, SQL, JavaScript and MSD CRM implementations for cloud and on-premises environments, and I focus on mentoring teams, implementing end-to-end business flows, and producing BI reports to enable data-driven decision making.

Experience

Work history, roles, and key accomplishments

Current

Technical Manager

Current

BMW TechWorks India

Jan 2025 - Present (1 year 1 month)

Optimized product asset inventory, reducing storage consumption by 35% and realizing approximately €500,000 annual savings; defined technical standards and tracked internal KPIs to improve operational efficiency.

Microsoft Dynamics 365 C++SQL Solution Design KPI Tracking Stakeholder Management Process Optimization Team Leadership

Development Lead

Ernst & Young LLP

Jan 2023 - Jan 2025 (2 years)

Strategized product improvements and steered project delivery for BMW, ensuring code quality, security testing and compliance while co-owning finance and budget allocation for operational activities.

Microsoft Dynamics 365 Security Testing & Compliance Project Delivery Budgeting Vendor Management Operational Excellence

Principal Consultant

NTT Data

Jan 2020 - Jan 2023 (3 years)

Implemented end-to-end prescription management business flows for European healthcare, led teams to ensure quality delivery and adherence to standards, and mentored staff on modern solutions.

Microsoft Dynamics 365 solution implementation Team Leadership Mentoring Integration

Senior Project Engineer

Wipro Technologies

Jan 2014 - Jan 2020 (6 years)

Served as an expert MSD CRM developer for cloud and on-premises implementations, translating functional requirements into technical documentation and developing BI reports to enable data-driven decisions.