Ankush KarmakarAK
Open to opportunities

Ankush Karmakar

@ankushkarmakar

Passionate Microsoft Technology Consultant specializing in Dynamics CRM solutions.

India

What I'm looking for

I am looking for opportunities that allow me to leverage my CRM expertise and work in a collaborative environment focused on innovative solutions.

I am currently working at PwC LLP as a Microsoft Technology Consultant, where I design and implement efficient data solutions that meet business needs. My expertise lies in using the Dynamics CRM and Azure platform to build and customize applications aligned with specific business requirements.

With a strong background in CRM Development and SQL programming, I have successfully delivered complex CRM implementations that enable organizations to make informed business decisions. I am a quick learner, team player, and highly motivated to stay current with the latest data technologies and best practices.

In my role, I lead end-to-end D365 CRM solution design, customization, and deployment tailored to healthcare business processes. I have developed custom C# plugins, Power Automate flows, and JavaScript-based enhancements to streamline business workflows, ensuring that I deliver scalable CRM solutions that meet the evolving needs of my clients.

Experience

Work history, roles, and key accomplishments

PL
Current

Associate

PricewaterhouseCoopers LLP

Apr 2025 - Present (1 month)

Managed functional consulting and development for Sales, Service, and Marketing modules of Dynamics 365 CRM at Apollo Hospitals. Led end-to-end D365 CRM solution design, customization, and deployment, developing custom C# plugins, Power Automate flows, and JavaScript enhancements. Conducted requirement analysis, system performance tuning, and process workshops to deliver scalable CRM solutions.

EL

Associate Consultant

Ernst & Young LLP

Jul 2023 - Present (1 year 10 months)

Spearheaded customization and development of Microsoft Dynamics CRM functionalities for Aditya Birla Capital and HDFC Life engagements. Developed plugins using .NET (C#) and client-side customizations using JavaScript, enhancing CRM performance and user experience. Performed CRUD operations on data using SQL and implemented Microsoft D365 solutions, including Power Automate Flows and FetchXML.

Education

Degrees, certifications, and relevant coursework

NT

Narula Institute of Technology

Bachelor of Technology, Computer Science

Grade: 8.7/10

Completed a Bachelor of Technology in Computer Science, gaining foundational knowledge and practical skills in the field. Achieved a CGPA of 8.7/10, demonstrating strong academic performance.

JS

Jodhpur Park Boys’ School

Higher Secondary Education, General Studies

Completed Higher Secondary Education under the WBCHSE board. This period focused on advanced studies in preparation for university.

AS

Andrew’s High (HS) School

Secondary Education, General Studies

Completed Secondary Education under the WBBSE board. This phase provided a broad educational foundation.

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