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Sambasiva Rao Tamatam

@sambasivaraotamatam

Dynamics 365 CRM Technical Lead at RDSolutions delivering CRM and Power Platform solutions with Azure integrations.

At RDSolutions, I lead Dynamics 365 CRM and Power Platform technical delivery, translating business requirements into technical solutions across Dynamics 365 CE, Dataverse, Power Automate, and Azure integrations.

At TekVizion Voice Solutions Pvt. Ltd., Hyderabad, I led Dynamics 365 CRM implementations and enhancements across Sales and Customer Service. I designed and implemented plugins, JavaScript, workflows, Power Automate, custom APIs, and Dataverse integrations, while guiding developers and supporting production issues.

Across projects including Rollins Pest Control & Home Services CRM Solution and Conduent New York Tolling Modernization, I worked on CRM customization, integrations, automation, and production support. I hold PL-600, PL-400, MB-210, PL-900, and AZ-900 certifications.

Experience

Work history, roles, and key accomplishments

Current

Technical Lead

Current

RDSolutions

Lead Dynamics 365 CRM and Power Platform technical delivery, including solution design, technical analysis, development guidance, code reviews, testing, deployment, and production support. Translate business and functional requirements into scalable technical solutions across Dynamics 365 CE, Dataverse, Power Automate, and Azure integrations.

Dynamics 365 CE Dataverse Power Automate Azure Solutions Architect Technical Design Code Review Production Support ALM C#.NET JavaScript Plugins APIs OData FetchXML Azure DevOps Agile Scrum

Team Lead / Solution Architect

TekVizion Voice Solutions Pvt. Ltd.

Nov 2016 - Mar 2025 (8 years 4 months)

Led Dynamics 365 CRM implementations and enhancements across Sales, Customer Service, and related business processes. Designed and implemented plugins, JavaScript, workflows, Power Automate, custom APIs, and Dataverse integrations.

Dynamics 365 CRM Sales Customer Service Plugins JavaScript Workflow Management Power Automate APIs Dataverse Solutions Architect Code Review Production Support Mentorship

Senior Software Engineer

Kalpavruksh Systems Ltd.

Jan 2014 - Nov 2016 (2 years 10 months)

Developed and customized Dynamics CRM solutions using plugins, workflows, JavaScript, .NET, and SQL Server. Supported CRM upgrades, integrations, testing, and production support.

Dynamics CRM Plugins Workflow Management JavaScript .NET SQL Server Upgrades Integration Testing Production Support

Senior Software Developer

Synverse Technologies Pvt. Ltd.

Mar 2012 - Jan 2014 (1 year 10 months)

Developed Dynamics CRM customizations and integrations using .NET, JavaScript, plugins, workflows, and SQL Server.

Dynamics CRM .NET JavaScript Plugins Workflow Management SQL Server Integration

Software Developer

PreludeSys India Pvt. Ltd.

Dec 2011 - Mar 2012 (3 months)

Worked on Dynamics CRM development, customization, JavaScript, plugins, workflows, and data-related activities.

Dynamics CRM JavaScript Plugins Workflow Management Data Management

Technical Manager / Architect

PwC

May 2025 - Present (1 year 5 months)

Provided technical leadership for Dynamics 365 and Power Platform solutions covering architecture, customization, integration, and delivery. Led technical design, development guidance, reviews, testing, deployment, and production issue resolution.