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@abilashiyachandrasek
Senior Operations Analyst with expertise in revenue cycle management.
I am a dedicated Senior Operations Analyst with a proven track record in revenue cycle management (RCM) and operational excellence. Currently, I am enhancing processes at AuroraRCM, where I have streamlined workflows and improved efficiency across various operations. My proficiency in Advanced MD software, along with exposure to HealthFusion, Procare, and Ninja software, has enabled me to effectively manage posting, denial management, collections, and exclusions.
Prior to my current role, I served as a Senior Process Associate at RR Donnelley Outsource Pvt Ltd, where I honed my skills in customer service and team collaboration. I was recognized for my contributions with the Operational Excellence award and was acknowledged as the best team player. My experience in conducting quality assurance reviews and mentoring team members has further solidified my leadership capabilities.
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Work history, roles, and key accomplishments
AuroraRCM
Jan 2023 - Jan 2024 (1 year)
As a Senior Operations Analyst at AuroraRCM, I utilized Advanced MD software and gained exposure to HealthFusion, Procare, and Ninja software. I focused on posting, denial management, collections, and billing, while streamlining workflows to enhance RCM operations efficiency. I also managed reports on posting and exclusions.
RR Donnelly Outsource Pvt Ltd
Jan 2020 - Jan 2022 (2 years)
In my role as a Senior Process Associate at RR Donnelly, I handled both commercial and domestic customer inquiries. I was recognized for operational excellence and awarded as the best team player. My responsibilities included effective communication and problem-solving.
Degrees, certifications, and relevant coursework
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