Pramoda Dilshanika

I am a results-driven Operations Analyst with over 4 years of experience in revenue cycle management, process improvement, and team leadership. My career has been marked by a commitment to enhancing financial operations and ensuring high service levels. I have a proven track record of managing insurance claims, payment postings, and denial resolutions, which has allowed me to develop a keen eye for detail and compliance.

At SYNERGEN Health (Pvt.) Ltd., I successfully led training sessions for new associates, fostering operational excellence and exceeding client SLAs through efficient process handling. I am adept at analyzing data to enhance workflows and deliver client satisfaction. My ability to maintain strong client relationships through clear communication has been instrumental in my success, and I am passionate about leveraging my technical and analytical expertise for organizational success.