Abigail Talip

Managed back-office tasks including email correspondence, secure messaging, and administrative support through Tebra and Dr. Chrono. Verified insurance eligibility and co-pay using Availity and other portals, and inputted referrals and assisted with prior authorizations.

Developed and managed health protocols, ensuring personalized care plans were accurately created and reviewed based on lab results and patient data using Practice Better as an EMR. Assisted Nurse Practitioners, Nutritionists, and Naturopathic Doctors in protocol development and scheduling meetings via Zoom.

Managed patient charts using Athenahealth, including ordering lab tests and imaging, and uploading results. Handled referrals for personal injury and workers' compensation cases, coordinating with law firms, insurance adjusters, and providers.

Received and processed faxes from PCPs and other healthcare providers for Psychiatry services, including Spravato treatments and sleep studies. Reviewed and verified referral information, inputted data into eClinicalWorks, and conducted outbound calls to schedule patient appointments.

Facilitated patient engagement by calling and sending appointment links and reminders for virtual home exercise programs via Teams and Zoom. Processed patient referrals using EMR systems such as Athena and eClinicalWorks, ensuring accurate recording and transmission to providers.

Bachelor of Science in Medical Technology from Silliman University, completed in 2018.