As a Medical Virtual Assistant, I provided administrative and patient support for healthcare facilities and home-based patients across Los Angeles, California. I coordinated lab orders, imaging requests, specialist referrals, and home health and hospice orders, following up to support timely processing.
I also handled patient and provider calls, appointment scheduling, and high-volume email communications. I maintained HIPAA-compliant patient documentation in AdvancedMD (AMD) EHR and PCP, and trained in Practice Fusion, medical scribing, and patient triage.
