VAVivien Anne Aquino
@vivienanneaquino
Medical virtual assistant specialized in EMR workflows and patient support.
PhilippinesWhat I'm looking for
I am a dedicated Medical Virtual Assistant with hands-on experience in electronic medical records, appointment scheduling, medical scribing, insurance verification, and patient communication. I earned a BS in Biology (Magna Cum Laude) and have supported clinical operations across telehealth and eye care settings, improving workflow efficiency and ensuring accurate documentation.
My work history includes roles at Synergy Health Network and Eye Care for the Adirondacks where I handled insurance verification, medication refills, live medical scribing, and appointment coordination using multiple EMR platforms and VoIP tools. I am HIPAA certified, comfortable with a wide range of EMR/EHR systems, and committed to reliable, patient-centered administrative support.
Experience
Work history, roles, and key accomplishments
Medical Virtual Assistant
Eye Care for the Adirondacks
Nov 2024 - Jan 2026 (1 year 2 months)
Managed appointment scheduling, live medical scribing, medication refills, and patient communications to streamline clinic workflows and improve administrative efficiency.
Medical Virtual Assistant
Synergy Health Network
Nov 2022 - Sep 2024 (1 year 10 months)
Performed insurance verification and medical scribing while managing patient records and administrative tasks to support clinical staff and billing processes.
Nurse/Midwife Assistant
SPES
Jul 2022 - Jul 2022 (0 months)
Assisted nursing and midwifery staff with patient care tasks during a supervised summer program, supporting clinical workflows and patient monitoring.
Appointment Setter
Exclusive Calls
Nov 2020 - Aug 2021 (9 months)
Handled appointment setting and outbound/inbound communications using VoIP systems to maintain scheduling accuracy and improve client engagement.
Admin Associate
Nishi Trading
Aug 2019 - Oct 2019 (2 months)
Provided administrative support including scheduling, document preparation, and client communications to streamline office operations.
Education
Degrees, certifications, and relevant coursework
LULyceum of the Philippines University
Bachelor of Science, Biology
2019 - 2023
Graduated as Magna Cum Laude
Lyceum of the Philippines University - Laguna
Bachelor of Science, Biology
2019 - 2023
Grade: Magna Cum Laude
Activities and societies: Dean's lister (1st–4th year); Junior Adviser, Biology Society (2022–2023); Vice President, Biology Society (2021–2022); Assistant Secretary, Biology Society (2020–2021)
Completed a Bachelor of Science in Biology, graduating Magna Cum Laude and served in leadership roles within the Biology Society.
Colegio de San Juan de Letran - Calamba
Senior High School Diploma, STEM
2017 - 2019
Grade: With Honors (Grade 11)
Completed Senior High School in the STEM strand with honors.
St. Simon Montessori School
Junior High School Diploma, Junior High School
2013 - 2017
Grade: With Honors (Grade 10)
Activities and societies: President, Student Council (2016–2017)
Completed Junior High School with honors and served as Student Council President in final year.
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Job categories
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