abigail staggers
@abigailstaggers
Experienced Health Information Management Technician with a focus on efficiency.
What I'm looking for
I am a dedicated Health Information Management Technician with over 10 years of experience in healthcare environments. My expertise lies in optimizing electronic health records and medical billing processes, ensuring compliance with HIPAA regulations, and enhancing patient care through efficient data management. I have a proven track record of utilizing advanced medical software, particularly Epic and ICD-10, to improve operational efficiency and patient outcomes.
In my current role at MUSC Health Florence Medical Center, I prioritize work lists effectively, manage medical record requests, and conduct thorough quality checks on patient charts. My efforts have significantly reduced discrepancies in medical records and fostered stronger relationships with healthcare providers. I am passionate about leveraging technology to streamline processes and enhance the quality of care delivered to patients.
Experience
Work history, roles, and key accomplishments
Health Information Management Technician
MUSC Health Florence Medical Center
Apr 2016 - Present (9 years 2 months)
Conducted thorough quality checks on patient charts, ensuring data accuracy and integrity, leading to reduced discrepancies in medical records. Collaborated with healthcare providers to facilitate timely access to records, fostering stronger relationships and enhancing patient care.
Authorization Specialist II
Change HealthCare
Jul 2022 - Apr 2023 (9 months)
Processed authorization requests efficiently, ensuring timely approvals and improving patient access to necessary treatments. Collaborated with healthcare providers to clarify documentation, fostering strong relationships and enhancing communication for better patient outcomes.
Shift Supervisor
Sam's Club of Florence, S.C.
Oct 2007 - Nov 2015 (8 years 1 month)
Managed daily schedules of employee shifts and time off requests, ensuring adequate staffing levels. Assigned duties to employees and oversaw their progress, contributing to team productivity.
Invoicing Specialist
Wal-Mart Neighborhood Market of Florence, S.C.
Nov 2014 - Sep 2015 (10 months)
Managed the status of account balances and inconsistencies, ensuring accurate financial records. Issued bills and receipts for invoices, maintaining proper documentation for all transactions.
Mental Health Counselor
Pee Dee Mental Health Center of Florence, S.C.
Feb 2007 - Oct 2010 (3 years 8 months)
Discussed with patients about their experiences, emotions, and thoughts daily, providing empathetic support. Conducted group sessions with families for the betterment of the patient's care, fostering a supportive environment.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy
Associate of Science, Medical Billing and Coding
Completed coursework focused on medical billing and coding practices. Gained proficiency in healthcare reimbursement methodologies and coding systems.
Institute of Medical & Business Careers
Associate of Science, Medical Records Tech
Studied principles of medical record management and health information technology. Developed skills in maintaining accurate and confidential patient records.
Institute of Medical & Business Careers
Bachelor of Science, Healthcare Support
Pursued a comprehensive curriculum in healthcare support, focusing on administrative and operational aspects. Acquired knowledge in healthcare systems, patient care coordination, and support services.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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