Abhishek Yadav

I am an operations professional with a year of experience in administrative support, specializing in optimizing workflows and enhancing customer satisfaction. My journey has been marked by significant achievements, including a 25% increase in workflow efficiency and a 30% boost in customer satisfaction through the implementation of a customer feedback system.

Currently, I work as an Operations Representative at Concentrix Daksh Service Pvt. Ltd, where I process flagged tickets and ensure compliance with community guidelines. My role involves moderating user-generated content and executing proactive content screening to maintain a safe online environment. I am committed to continuous skill enhancement to guarantee the safety and reliability of digital platforms.