Open to opportunities

Abhishek Sharma

@abhishekvsharma9

Message

I build SaaS products and streamline operations for fintech and startup teams.

India

Message

What I'm looking for

I'm seeking PM leadership roles in fast-growing SaaS companies or Operations Director positions at tech startups, where I can scale products, optimize workflows, and lead cross-functional delivery.

At EZ Wealth, I lead end-to-end product operations for a fintech brokerage platform, aligning product strategy, delivery, customer experience, and operational support.

At SetupBizz, I led a B2B SaaS product from concept through MVP, beta testing, and commercial launch. User research and UI/UX improvements increased adoption by 25% and reduced churn by 18%.

I've redesigned workflows across startups and service operations, automating 60% of manual administration and reducing client onboarding time by 35%. I also improved hotel-team efficiency by 30% and built KPI dashboards for real-time operational visibility.

I bring experience leading cross-functional teams, enterprise client relationships, vendor negotiations, and government-backed renewable-energy delivery. I'm CAPM and Agile Scrum Master certified and enjoy turning complex operating challenges into scalable systems.

Experience

Work history, roles, and key accomplishments

Current

Product Operations Manager

Current

EZ Wealth

Jan 2025 - Present (1 year 9 months)

Own end-to-end product operations for a fintech brokerage platform, aligning product strategy, delivery execution, and customer experience. Partner with engineering and operations teams to improve trading platform workflows and feature rollouts.

Product Operations Fintech Trading Platforms Stakeholder Management Process Improvement Data Analysis

Project Manager

ESG Partners

Jul 2024 - Jul 2025 (1 year)

Managed project coordination and delivery for ESG-focused initiatives involving large-scale supplier onboarding and process alignment across international stakeholder groups. Developed structured project workflows and onboarding playbooks.

Project Management Stakeholder Management Supplier Onboarding Process Improvement Documentation

Senior Operations Project Manager

Ornato Services Pvt. Ltd.

Aug 2024 - Dec 2024 (4 months)

Directed comprehensive operations for a 4-property UK hotel portfolio, overseeing service delivery, 70+ FTE staffing, logistics, and financial controls. Optimized workflows, improving team efficiency by 30% and built a digital marketing function from scratch.

Operations Management Process Automation KPI Dashboards Digital Marketing SEO PPC vendor negotiation Budget Management

Senior Operations Project Manager

SetupBizz

Dec 2021 - Feb 2024 (2 years 2 months)

Managed the complete product roadmap and SDLC for a B2B SaaS platform from concept to MVP launch. Led cross-functional teams, conducted user research, and automated 60% of manual operations, improving onboarding time by 35%.

Product Management SDLC Agile User Research Process Automation Client Lifecycle Management Team Building

Project Manager – Medical Tourism Vertical

Kishore Opticals

Dec 2019 - Oct 2021 (1 year 10 months)

Led end-to-end operational management of an international medical tourism program, coordinating hospital partners, corporate clients, and logistics. Redesigned patient onboarding, reducing time by 40% and maintaining 98% customer satisfaction.

Operations Management Customer Relationship Management Process Improvement Cross Border Logistics Stakeholder Coordination

Founder & Managing Director

Nanda Solar

Jan 2018 - Dec 2019 (1 year 11 months)

Founded and bootstrapped a renewable energy startup, scaling from concept to a profitable business within 24 months. Secured a government tender worth INR 2+ Cr and negotiated vendor contracts to reduce costs by 22%.

entrepreneurship Business Development Government Tenders vendor negotiation Team Building Renewable Energy

Key Account Manager

Docon Technologies

Apr 2017 - Dec 2017 (8 months)

Managed 8-10 enterprise healthcare SaaS accounts generating INR 4+ Lakhs MRR, achieving a 95% retention rate. Improved the customer journey from onboarding to renewal and grew average account value by 18% YoY.

Key Account Management SaaS Customer Retention Upselling Customer Onboarding Product Coordination