Abhishek Ramola
@abhishekramola1
Credit and Collections Specialist
What I'm looking for
As a seasoned Credit and Collections Specialist, I have honed my skills in managing outstanding customer accounts, leveraging CRM tools like Great Plains, Zoho, and Salesforce to drive timely payments and improve cash flow. My expertise spans financial acumen, problem-solving, and attention to detail, with a strong focus on customer service and communication.
Throughout my career, I have demonstrated my ability to work effectively in fast-paced environments, utilizing my analytical skills to identify areas for process improvement and implement data-driven strategic planning. My experience in accounts receivable has equipped me with the skills to navigate complex customer accounts, investigate payment discrepancies, and develop efficient follow-up strategies.
In addition to my technical skills, I possess excellent interpersonal skills, with the ability to communicate effectively with clients, vendors, and internal stakeholders. My proficiency in German language has also enabled me to work with international clients and provide support in multiple languages.
Experience
Work history, roles, and key accomplishments
Credit Specialist
Auto Trader
Oct 2023 - Present (1 year 8 months)
Managed collection of outstanding balances, reduced portfolio aging, and improved cash flow using CRM tools
Accounts Receivable
STEM INC
Jan 2021 - Dec 2022 (1 year 11 months)
Identified overdue invoices, sent reminders, and escalated issues to improve cash flow and customer satisfaction
Language Translator
Freelance
Jan 2019 - Jan 2020 (1 year)
Translated written and spoken content from German to English, maintaining original meaning and intent
Executive
HCL Technologies
Jan 2017 - Jan 2018 (1 year)
Analyzed and resolved technical issues, empowered clients, and provided comprehensive customer support
Senior Associate
Accenture
Jan 2016 - Jan 2017 (1 year)
Shared invoice status, maintained vendor files, and resolved discrepancies using SAP and T-Codes
Education
Degrees, certifications, and relevant coursework
Amity University
Master of Business Administration, Marketing and Sales
Pursued an MBA with a focus on Marketing and Sales, gaining insights into market strategies, consumer behavior, and sales techniques.
Goethe Institute
Certificate in German Language, Language Studies
Completed German Language B2.2 course, enhancing proficiency in the German language for professional communication.
YMCA Delhi
Diploma in German Language, Language Studies
Earned a diploma in German language, focusing on conversational skills and cultural understanding.
Delhi University
Bachelor of Business Administration, Business Administration
Completed a Bachelor of Business Administration, gaining foundational knowledge in business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Abhishek?
You can contact Abhishek and 90k+ other talented remote workers on Himalayas.
Message AbhishekFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
