Abhishek RamolaAR
Open to opportunities

Abhishek Ramola

@abhishekramola1

Credit and Collections Specialist

Canada

What I'm looking for

Seeking a challenging role in credit and collections, utilizing my skills to drive business growth and improve financial health.

As a seasoned Credit and Collections Specialist, I have honed my skills in managing outstanding customer accounts, leveraging CRM tools like Great Plains, Zoho, and Salesforce to drive timely payments and improve cash flow. My expertise spans financial acumen, problem-solving, and attention to detail, with a strong focus on customer service and communication.

Throughout my career, I have demonstrated my ability to work effectively in fast-paced environments, utilizing my analytical skills to identify areas for process improvement and implement data-driven strategic planning. My experience in accounts receivable has equipped me with the skills to navigate complex customer accounts, investigate payment discrepancies, and develop efficient follow-up strategies.

In addition to my technical skills, I possess excellent interpersonal skills, with the ability to communicate effectively with clients, vendors, and internal stakeholders. My proficiency in German language has also enabled me to work with international clients and provide support in multiple languages.

Experience

Work history, roles, and key accomplishments

HT

Executive

HCL Technologies

Jan 2017 - Jan 2018 (1 year)

Analyzed and resolved technical issues, empowered clients, and provided comprehensive customer support

Education

Degrees, certifications, and relevant coursework

AU

Amity University

Master of Business Administration, Marketing and Sales

Pursued an MBA with a focus on Marketing and Sales, gaining insights into market strategies, consumer behavior, and sales techniques.

GI

Goethe Institute

Certificate in German Language, Language Studies

Completed German Language B2.2 course, enhancing proficiency in the German language for professional communication.

YD

YMCA Delhi

Diploma in German Language, Language Studies

Earned a diploma in German language, focusing on conversational skills and cultural understanding.

Delhi University logoDU

Delhi University

Bachelor of Business Administration, Business Administration

Completed a Bachelor of Business Administration, gaining foundational knowledge in business principles and practices.

Tech stack

Software and tools used professionally

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