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@abhishekar
Technical support engineer with expertise in CRM systems.
I am a dedicated technical support engineer currently working at astTECS, specializing in unified communication solutions. My role in the astCRM department has allowed me to gain valuable experience with CRM systems such as vtiger and espo CRM, where I provide technical assistance to a diverse range of clients including Asianet Enterprise and Acumen Capital.
With a Bachelor's degree in Computer Applications from Kristu Jyoti College of Management and Technology, I have developed a strong foundation in programming languages including HTML, CSS, C, C++, PHP, and SQL. My commitment to continuous learning is evident through my completion of the NPTEL online certification course 'Demystifying Networking'. I am passionate about leveraging my skills to contribute to the success of my organization while also seeking opportunities for personal and professional growth.
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Work history, roles, and key accomplishments
astTECS
Jul 2023 - Present (2 years 4 months)
Currently working in the astCRM Department, providing technical assistance to customers using vtiger and espo CRM. Responsible for supporting clients such as Asianet Enterprise and Acumen Capital.
Degrees, certifications, and relevant coursework
Bachelor of Computer Applications, Computer Applications
2020 - 2023
Grade: 7.9/10
Completed a Bachelor of Computer Applications with a focus on developing skills in programming and software development.
Higher Secondary Certificate, Higher Secondary Education
2018 - 2020
Grade: 936/1200
Completed Higher Secondary Education with a focus on science and mathematics.
Secondary School Leaving Certificate, Secondary Education
2016 - 2018
Grade: 400/600
Completed SSLC with a strong foundation in various subjects.
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