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Abhishek Anjani Tiwari

@abhishekanjanitiwari

Technical support representative at SIMPROSYS INFOMEDIA, managing adtech feeds and multi-platform campaign integrations.

India

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At SIMPROSYS INFOMEDIA, I support clients across Google Ads, Google Merchant Center, Meta, and Microsoft by troubleshooting technical integration issues. I also manage feed integrations and campaign linking across Google Merchant Center, Meta Catalog, Microsoft Shopping, and Pinterest Ads.

I use advertising platform best practices to help set up client accounts, build campaigns, and implement conversion tracking. I also use AI tools to reduce resolution times for complex, multi-platform tracking issues.

At Z WEB SOLUTIONS PVT. LTD, I contributed to project planning and execution as a Web Developer Intern. I used Laravel Framework to develop the backend database for an Employee Record Management System.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Representative

Current

Simprosys Infomedia

Aug 2023 - Present (3 years 2 months)

Provided technical support for clients across Google Ads, Google Merchant Center, Meta, and Microsoft platforms, troubleshooting complex integration issues via email and live chat. Managed end-to-end feed management and campaign linking, resolving feed disapprovals and policy violations.

Google Ads Google Merchant Center Meta Microsoft Feed Management Technical Troubleshooting Campaign Management Conversion Tracking AI Tools Manual Testing Regression Testing Client Communication

Web Developer Intern

Z Web Solutions Pvt. Ltd.

Jan 2023 - Apr 2023 (3 months)

Acquired knowledge of SDLC processes and modern web development models, contributing to project planning and execution. Utilized Laravel Framework to develop backend database for Employee Record Management System.

SDLC Laravel Backend Development Database Management