Abhimanu Kumar

I am a customer care professional experienced in remote support, multilingual communication (English, Hindi, Punjabi), and using collaboration tools like Slack, Zoom, Trello, and Google Workspace to resolve customer issues efficiently. I emphasize clear written communication, active listening, and disciplined task management to maintain service quality and contribute to team knowledge.

I have a proven ability to diagnose and resolve customer problems, document interactions for knowledge-base improvements, and remain composed during challenging interactions. I seek to bring dependable support, patience, and continuous improvement to a remote customer service team.