Abhay Chauhan

Defined product requirements and decision logic for AI-powered systems, partnering with engineering and ML-adjacent teams to improve processing throughput and resolution accuracy. Led E2E digitization of banking processes for a regulated cooperative bank client, owning 23+ user stories across 5+ modules and authoring PRDs to drive Salesforce CRM integration.

Scaled 10 ODOP clusters, enabling 20 percent increase in export potential for 150+ small businesses via market-linkage initiatives. Strategized mishap reduction across 28 states, deriving 25+ actionable insights and 15 targeted safety guidelines.

Aligned pricing with 30% higher willingness-to-pay segment, driving 15% revenue growth. Developed and executed data-driven GTM strategy leveraging price skimming, driving 15% customer acquisition growth.

Increased virtual production processing by 25 percent via leveraging open innovation and enhanced accuracy by 10 percent. Mapped 50+ use cases across 15+ personas, analyzed customer journeys, and drove optimization of wardrobe management app.

Crafted product roadmap of ticketing module in a high-ambiguity, high-accountability environment, decreasing response time by 65% and increasing CPD by 15 percent. Improved CSAT for heavy-duty fleet booking platform by addressing 10+ critical bottlenecks, saving INR 50 Lakh per year. Spearheaded team of 5 engineers to build automation suite, increasing bandwidth by 25% and reducing 560 man-hrs/yr.

Pursued an MBA at IIM Lucknow, focusing on business administration and management.

Earned a Bachelor of Technology in Computer Science from Maharaja Surajmal Institute of Technology.