Open to opportunities

Abenezer Berhanu

@abenezerberhanu

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Experienced Sales and Marketing professional with strong customer service skills.

Ethiopia

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What I'm looking for

Seeking a challenging Customer Service role to utilize my skills and experience to contribute to the organization's success.

I am a dedicated and results-driven professional with over 5 years of experience in Sales, Marketing, and Customer Service. My journey began as a Sales/Marketing Officer at Dynamic Drivers and Mechanics Training, where I honed my skills in sales strategies, customer engagement, and team collaboration. I later transitioned into an Administrative Assistant role, where I streamlined office processes, managed schedules, and improved financial task efficiency. Currently, I serve as a Sales Development Representative, leveraging my expertise in financial markets and relationship-building to drive business growth.

Throughout my career, I have consistently demonstrated my ability to work under pressure, lead multiple projects, and maintain strong relationships with clients and colleagues. My excellent communication and leadership skills have enabled me to resolve issues effectively and contribute to the success of my organizations. I am passionate about creating a seamless experience for customers and am committed to continuous learning and professional development.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative

Current

Financial Markets

Mar 2024 - Present (1 year 3 months)

Currently serving as a Sales Development Representative in Financial Markets, I leverage my expertise in securities and trading to drive sales and build strong client relationships. My role requires excellent communication and analytical skills.

Sales Financial Analysis Communication Relationship Management Trading Analytical Skills Customer Engagement Microsoft Excel

Current

Administrative Assistant

Current

Dynamic Drivers and Mechanics Training

Apr 2014 - Present (11 years 2 months)

In my role as an Administrative Assistant, I ensured smooth operations by scheduling lessons, managing records, and facilitating communication between students and instructors. I improved office processes and maintained compliance with regulatory requirements.

Scheduling Communication Compliance Financial Management Problem Solving Customer Service

Sales Development Representative

Top-List

Aug 2023 - Mar 2024 (7 months)

As a Sales Development Representative, I focused on financial markets, enhancing my knowledge in various securities and Forex trading. I developed excellent communication and leadership skills while managing multiple tasks effectively.

Sales Development Financial Markets Communication Leadership Multitasking Relationship Building Microsoft Office

Sales/Marketing Officer

B. Kaba Dynamic Drivers and Mechanics Training

Jul 2012 - Apr 2014 (1 year 9 months)

As a Sales/Marketing Officer, I managed student and employee relations, improved communication, and contributed to the growth of the organization. I utilized my strong sales and marketing background to enhance the company's reputation and attract new students.

Sales Marketing Communication Teamwork Customer Service Relationship Management Problem Solving

Education

Degrees, certifications, and relevant coursework

Dandiiboru School

High School Diploma, General Education

Activities and societies: Graduating Class Committee, Creating and Directing different Events, Promoting Events, Organizing and leading various Social and Volunteer activities, Assisted in Blood Donations, served as a Coordinator, Organized and helped with different School events.

Completed high school education with involvement in various extracurricular activities including event organization and community service.