Nicolo Lorena
@nicololorena1
Experienced education leader and teacher driving teaching quality and student outcomes.
CambodiaWhat I'm looking for
I am an experienced education professional and department head with a strong record of improving teaching and learning, mentoring teachers, and conducting performance management through observations and targeted feedback. My background spans international and local schools where I developed curriculum-aligned lesson plans, conducted assessments, and led initiatives to raise instructional standards.
Earlier in my career I built transferable skills in operations, property management, sales, and customer service across regional roles, contributing to process improvements, client relations, and team training. I am proactive, handle high-volume environments well, and bring excellent written and verbal English communication to collaborative school and organizational settings.
Experience
Work history, roles, and key accomplishments
Head of Secondary Department
Paññāsāstra International School Neak Oknha Hong Piv
Aug 2022 - Nov 2023 (1 year 3 months)
Led the secondary department to improve teaching and learning, conducted teacher performance management through observations and interviews, and supported teacher professional development aligned with school policy.
Teacher
Aii Language Center
Oct 2020 - Aug 2022 (1 year 10 months)
Prepared and delivered daily English lessons using English as the medium of instruction and assessed students monthly, quarterly, and at term end to track progress.
Teacher
The Camfirst School
Jun 2019 - Oct 2020 (1 year 4 months)
Developed and delivered daily English-medium lessons and conducted monthly, quarterly, and end-of-term assessments to monitor student learning.
Teacher
Brightline International School
Nov 2018 - Apr 2019 (5 months)
Prepared daily lesson plans and delivered English-medium instruction while assessing students regularly to support learning outcomes.
Assistant Property Manager
Casa by Meridian Owners’ Association
Mar 2017 - Jan 2018 (10 months)
Managed daily condominium operations, sourced and coordinated suppliers, created procedures and forms, and served as liaison to residents handling inquiries and complaints.
General Executive
Keystone Property Consultants Co. Ltd.
Jan 2015 - Mar 2017 (2 years 2 months)
Performed administrative duties, researched regional real estate trends, and appraised property values using multiple valuation methods.
Online Sales Director
Epica Awards
Aug 2014 - Nov 2016 (2 years 3 months)
Led outreach to advertising agencies across Asia to drive registrations for the annual awards, supported client accounts, and met annual targets for participants.
Teacher
Western International School
Aug 2013 - Aug 2014 (1 year)
Prepared and delivered English-medium lessons and conducted regular assessments to evaluate student progress and support learning objectives.
Technical Support Representative
APAC Customer Services Inc.
Dec 2012 - Jun 2013 (6 months)
Provided Tier 1 technical support for US dental software including troubleshooting, upgrades, installations, and server migration assistance.
Sales Executive
ArthaLand Corp.
Dec 2011 - Feb 2012 (2 months)
Promoted real estate projects and met monthly sales quotas through client outreach and marketing activities.
Customer Service Representative
Stellar Global Solutions
Jul 2011 - Dec 2011 (5 months)
Provided customer care for an Australian utilities client, ensuring accurate billing and meter reading support while assisting sales objectives.
Customer Service Representative
Teleperformance
Sep 2010 - Jun 2011 (9 months)
Supported Australian telecom customers, answered queries, solved problems, and assisted sales team to meet service and sales objectives.
Customer Service Representative
kgb_Philippines Inc.
Feb 2009 - Aug 2010 (1 year 6 months)
Provided directory assistance (US 411), ensuring timely and accurate listings and high-quality customer service.
Customer Service Associate II
Magellan Solutions Outsourcing Inc.
Oct 2005 - Oct 2006 (1 year)
Supported sales and service objectives, liaised between client and sales team, assisted campaign development and trained new representatives.
Customer Care Specialist
Global Stride Corp.
Jan 2005 - Aug 2005 (7 months)
Supported team quota attainment by qualifying customers for free magazine subscriptions and ensuring eligibility accuracy.
Site Technician
COMELEC
May 2004 - May 2004 (0 months)
Maintained computer systems for polling precincts and installed VSAT hardware to support election result transmission.
Production/Marketing Staff
Albay Tourism Council
Mar 2004 - May 2004 (2 months)
Managed production of festival sub-events, handled marketing needs, and secured sponsors for the Magayon Festival events.
Education
Degrees, certifications, and relevant coursework
ALAlison
Diploma, Teaching Skills
Completed a Diploma in Teaching Skills through Alison's online learning platform.
Alison
Diploma, Project Management
Completed a Diploma in Project Management via Alison's online courses.
ALAlison
Diploma, Cyber Security
Completed a Diploma in Cyber Security through Alison's online learning platform.
PUPhilippine Christian University
Bachelor of Science, Psychology
Earned a Bachelor of Science degree majoring in Psychology.
ACAMA Computer Learning Center, Legazpi City
Associate Degree, Computer Programming
Completed an Associate degree in Computer Programming at AMA Computer Learning Center, Legazpi City.
IMInstituto Cervantes de Manila
Certificate, Spanish Language
Completed Spanish language training to Level 4 at Instituto Cervantes de Manila.
Availability
Location
CambodiaAuthorized to work in
Job categories
Interested in hiring Nicolo?
You can contact Nicolo and 90k+ other talented remote workers on Himalayas.
Message NicoloFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
