Abdul Shabaaz
@abdulshabaaz
Content Moderator focused on policy-compliant review, fast support, and quality-first customer handling.
ZimbabweWhat I'm looking for
I’m a detail-oriented content moderation and support professional with experience reviewing user-generated content according to company policies and community guidelines. In fast-paced environments, I identify inappropriate or policy-violating material while maintaining accuracy and quality standards to ensure customer satisfaction.
Across my roles, I’ve handled Email and Chat Support processes efficiently and maintained performance while managing high volumes of inventory. I bring strong communication, analytical thinking, and an attention-to-detail mindset—along with being a quick learner and innovative team player—so operations stay reliable and customers stay supported.
Experience
Work history, roles, and key accomplishments
Managed and reviewed user-generated content to ensure platform compliance with community guidelines. Identified inappropriate and policy-violating content while maintaining accuracy in a fast-paced environment.
Worked in content moderation operations, reviewing and moderating online content per company policies while maintaining quality standards. Handled high-volume inventory and delivered efficient email and chat support to ensure customer satisfaction.
Education
Degrees, certifications, and relevant coursework
B. Com (Computers)
Bachelor of Commerce, Computers
Completed a Bachelor of Commerce with Computers focus in 2023.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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