At Unity Gym Project, I’m a first point of contact for membership, booking and general service enquiries by telephone, email and face-to-face.
I assist with bookings and customer requests, follow up queries and maintain accurate membership and booking records using Excel.
At Ant Marketing, I managed inbound and outbound customer enquiries through telephone and live chat, resolving routine issues and escalating matters requiring additional support.
At Dahabshiil Money Transfer, I supported customers with transaction enquiries, verification, data entry and confidential record maintenance.
