Abdullah Sheikh

I am a customer service and sales representative with hands-on experience providing 24/7 live chat support for international customers on AliExpress and capturing actionable sales leads through high-volume chat operations. I prioritize clear communication, quick resolution of order, shipping, payment and refund issues, and maintaining professionalism under pressure.

I also have experience maintaining and troubleshooting CSR web sections—performing maintenance, plugin updates, server monitoring, and working with designers and content managers to ensure accessibility and smooth donor/volunteer submissions. I have tracked customer orders, managed complaint and refund cases within platform policies, and maintained records of CSR initiatives and volunteer participation.

I am currently enrolled in a Bachelor's in Computer Science and have completed relevant diplomas and intermediate studies in computing. I bring strong product knowledge, critical thinking, multitasking, and teamwork to roles that blend customer-facing operations with technical support and web maintenance.