@abdullahalmas
Sales operations manager and trainer at Downtown BPO, with experience across Final Expense sales operations.
PakistanAt Downtown BPO, I worked as a Sales Operations Manager & Trainer on the Final Expense project.
At Prime BPO, I worked as a CSR, Closer, Sales Manager, and Retention Officer on Auto Warranty and Final Expense projects. I also worked as a CSR and Closer at WORK, MARS BPO on Final Expense and Home Improvement projects.
Work history, roles, and key accomplishments
Downtown BPO
Managed sales operations and trained staff for the Final Expense project.
WORK, MARS BPO
Performed customer service and closing duties for Final Expense and Home Improvement projects.
Prime BPO
Handled customer service, closing, sales management, and retention for Auto Warranty and Final Expense projects.
Degrees, certifications, and relevant coursework
Bachelor in Arts, Arts
Completed Bachelor in Arts in 2022.
ICS, Computer Sciences
Completed Intermediate in Computer Sciences in 2016.
Matriculation, Science
Completed Matriculation in Science in 2014.
Software and tools used professionally
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