Momin Abbasi
@mominabbasi
Insurance sales professional at Prime BPO retaining U.S. policyholders and reselling coverage to reduce churn.
PakistanWhat I'm looking for
At Prime BPO, I currently work in the Reselling Department, retaining U.S. policyholders and reselling additional or replacement coverage. I address customer concerns, resolve issues, and work to reduce cancellations and churn.
Previously, I was a Final Expense Closer at Prime BPO 2, where I achieved the campaign’s highest sales and repeatedly earned Top Performer recognition. I maintained a high closing ratio through objection handling and customer rapport.
As a Hospital Indemnity Closer at Prime BPO 2, I spoke with U.S. customers to discover their needs, handle objections, and close policies. I’m focused on retaining policyholders and reselling coverage to reduce churn and increase customer lifetime value.
Experience
Work history, roles, and key accomplishments
Reselling Department — Retain & Resell
Prime BPO 2.1
Aug 2025 - Present (1 year 3 months)
Retaining existing U.S. policyholders and reselling additional or replacement coverage. Addressing concerns, resolving issues, and reducing policy cancellations and churn.
Final Expense Closer
Prime BPO 2
Sep 2024 - Aug 2025 (11 months)
Achieved the highest sales on the campaign and earned the title of Top Performer repeatedly. Maintained a high closing ratio through strong objection handling and customer rapport.
Hospital Indemnity Closer
Prime BPO 2
Aug 2023 - Sep 2024 (1 year 1 month)
High-closing sales agent on the U.S. Hospital Indemnity insurance campaign. Conducted sales conversations with U.S. customers, including needs discovery, objection handling, and closing policies.
Education
Degrees, certifications, and relevant coursework
Momin hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
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