Muhammad Saad Jahangir khan
@muhammadsaadjahangir
I secure and support IT infrastructure through incident response and systems administration.
What I'm looking for
I'm currently supporting SECP's IT operations through infrastructure maintenance, patching, backups, asset tracking, and SLA-driven technical support. I also detect, analyze, and respond to security incidents using Kaspersky MDR and DLP, supporting containment, remediation, and root cause analysis.
At Jaffer Brothers, I provided IT support across networking, system administration, Active Directory, Microsoft Exchange, Linux, IBM QRadar, and incident response. I handled complex technical issues while helping maintain secure, reliable infrastructure.
Previously, at National Park Construction Company, I resolved end-user hardware and software issues, managed user accounts, maintained network functionality, and delivered user training and technical documentation.
I'm a Computer Science graduate with four years of IT support experience and a strong interest in cybersecurity. I'm ready to contribute as a SOC Analyst by combining hands-on security operations, network knowledge, and collaborative communication.
Experience
Work history, roles, and key accomplishments
Deliver technical support and infrastructure maintenance (updates, patching, backups) contributing to SLA-driven service delivery, while tracking IT assets and licensing. Detect, analyze, and respond to security incidents using Kaspersky MDR and DLP, with guided containment, remediation, and root cause analysis to restore operations.
Worked as IT Support Engineer at Jaffer Brothers (Pvt) Limited.
Information Technology Support Engineer
Nov 2020 - Jun 2022 (1 year 7 months)
Provide technical support to end-users, resolving hardware and software issues, managing user accounts, ensuring network functionality, and maintaining IT security. Deliver training and document procedures. Collaborate with the IT team to troubleshoot and enhance systems. Strong problem-solving skills, communication, and technical knowledge are essential.
Education
Degrees, certifications, and relevant coursework
Federal Urdu University of Arts, Science & Technology, Islamabad.
Bachelor's Degree, Computational Science
Federal Urdu University of Arts, Science & Technology, Islamabad.
Bachelor of computer Science, Computer Software Engineering
2016 - 2022
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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