Open to opportunities

Abdisalan Mohamed

@abdisalanmohamed

I am an entry-level cloud and networking professional with AWS, Cisco, data analysis, and strong customer-service skills.

United Kingdom

Message

What I'm looking for

I am looking for an entry-level tech role working with innovative, emerging technology in a growth-oriented company that values development and exceptional customer service.

I am an entry-level cloud and networking professional with practical experience in AWS, Cisco networking, and data analysis, complemented by strong customer-service skills and multilingual ability in English, Somali, and Danish.

At Royal Mail I implemented a sorting change that reduced costs by 20%, reorganised dispatch layouts for greater efficiency, contributed to staff training and shared best practices, and supported workplace health and safety. At DHL I tracked production supply, helped dispatch parts to Jaguar Land Rover, and introduced a safety barrier to reduce risk.

I hold a Level 3 AWS Cloud Practitioner certificate and I am currently studying an HND in Digital Technologies (Cyber Security). I am seeking an entry-level tech role where I can work with innovative, emerging technology and grow while delivering exceptional customer-focused technical support.

Experience

Work history, roles, and key accomplishments

Current

Sorting Officer

Current

Royal Mail

Oct 2010 - Present (14 years 10 months)

Implemented a change to the sorting section that reduced costs by 20% and reorganised dispatch layout to improve process efficiency; contributed to training new staff and catalogued health & safety information to improve workplace safety.

Process Improvement Dispatch Operations Training Development Health & Safety Inventory Control Time Management

Warehouse Operative

DHL Supply Chain

Jun 2013 - Apr 2015 (1 year 10 months)

Operated specialist equipment to track and monitor production supply and dispatched spare parts to Jaguar Land Rover's production line on schedule; coordinated with planning to optimize stock levels and introduced safety barriers to reduce risks.

Inventory Management Logistics Coordination Dispatch Operations Stock Control Health & Safety

Secretary

GLS

Oct 2007 - May 2009 (1 year 7 months)

Maintained and organised the company filing system, managed calendars and meetings, and provided B2B customer service resolving complaints to ensure client satisfaction.

Office Administration Customer Service Microsoft Office Scheduling Records Management