AHAbdellah Hdach
@abdellahhdach
Hardworking individual with strong customer service and electrical skills.
MoroccoWhat I'm looking for
I am a dedicated and hardworking individual with a strong commitment to learning and taking on new challenges. My experience as a call center agent has honed my customer service skills, allowing me to effectively assist customers and resolve their inquiries. I thrive in team environments and am adaptable to various work settings.
In addition to my customer service experience, I hold an Electrician Diploma and have practical knowledge in installing and repairing electrical systems. I prioritize safety and compliance with electrical codes, ensuring that all work is performed to the highest standards. My organizational skills and ability to work well under pressure have contributed to my success in both customer service and technical roles.
Experience
Work history, roles, and key accomplishments
Call Center Agent
Mohamed I University
Jan 2024 - Present (1 year 6 months)
Engaged in outbound calls as a cold caller, focusing on customer outreach and lead generation. Developed strong communication and persuasion skills through direct customer interactions.
Customer Service Assistant
Unknown Company
Jan 2024 - Present (1 year 6 months)
Assisted customers with product inquiries and selections, processing cash and card transactions accurately. Maintained organized stock and store cleanliness, contributing to team sales objectives.
Waiter
Unknown Company
Jan 2023 - Present (2 years 6 months)
Greeted and served customers, taking orders and delivering food and beverages promptly. Resolved customer issues and complaints effectively, while maintaining high standards of cleanliness in the restaurant.
Electrician
Unknown Company
Jan 2021 - Present (4 years 6 months)
Installed and repaired various electrical systems, ensuring adherence to safety standards and electrical codes. Diagnosed and resolved electrical issues efficiently, working both independently and collaboratively within a team.
Education
Degrees, certifications, and relevant coursework
Unknown
Diploma, Electrician
Installed and repaired electrical systems. Ensured safety and compliance with electrical codes. Diagnosed and fixed electrical issues quickly and efficiently.
MUMohamed I University
Unknown, English Studies
Studied English language and literature. Developed strong communication and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
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